- Spearheaded a team of 12 associates by using proven behavioral-based coaching, motivation, listening to feedback, and ensuring a high level of customer service - Successfully communicated the implementation of company policies - Recognized for increasing membership base from 900’s to 1015 within 60 days - Run day to day membership base reports, studio utilization, and bi-weekly payroll

- Successfully managed and supervised the probation and rehabilitation of up to 150+ individuals simultaneously for domestic and Juvenile cases.- Utilize Case Plans, Strategies for Behavior Change, and Carey Guides when appropriate to promote positive discussions with clients regarding their needs Supervise Juvenile, Domestic Violence, and other various types of clients- Utilize Motivational Interviewing with clients to promote pro social behavior- Proficient in computer functions including Word, Excel, Windows Outlook, and Eclipse - Flawless document management of critical information for the Court and processed in a timely manner