Responsible for brand's online reputation managementManages marketing efforts including social media accounts, digital content design, SEO, patient review responses & in-office flyersCreating digital and physical content for company website, Instagram, Facebook, YouTube, LinkedIn and email campaignsCollaborating with leadership to align social media with our goals to drive sales and build brand awarenessCommunicating with patients through email, texting and over the phone, scheduling appointments accordingly

Responded quickly to all email inquiries regarding appointments and types of treatmentsManaged appointment scheduling for multiple providersMemorized all services and inventory of products and supplementsCommunicating with patients, pharmacies and other practices via email, text & phone calls

Responsible for patient scheduling, patient registration and insurance benefits verificationMulti-tasking in a fast paced environmentListening to patients to triage them in order to schedule appointments correctly

Provided memorable and personalized shopping experienceAssisted with opening and closing procedures including clean upNetworked with customers to plan events for non-profit fundraisingBecame an expert on merchandise and company policyPrepared and served sips and sweets daily

Assisted with planning and executing charitable eventsMaintained store visual designsUpsold to and styled customers in order to complete the lookProcessed transactions at the store, over the phone and at events

Presbytere - Cabilo - New Orleans Jazz MuseumCollaborated with co-workers to explain exhibitsEducated locals and visitors on local Louisiana historyGuided groups and individuals throughout the multiple museums