I build and fix healthcare operations to enable scalability and growth. I am a strategic growth operations leader leveraging a passion for healthcare as well as a sales, marketing, and growth background to optimize operational flow, ensure positive culture, and propel performance. As a visionary – yet process-focused – executive, I maximize growth and retention for startups, independent practices, and large-scale organizations by simplifying the complex and applying Fortune 500 best practices from organizations such as UnitedHealth Group and Medco. AREAS OF EXPERTISE:✓ Building and Scaling Operations✓ Vendor/Customer Management✓ Optimizing Operational Flow✓ P&L Leadership and Accountability✓ Compliance | Risk Management✓ Organizational Development Having grown up working in my father’s dental office, I LOVE the business side of healthcare. I am passionate about using my strategic, organizational, and problem-solving skills to streamline every process so that the care providers can focus on the patient experience. Throughout my career, this has consistently improved outcomes and client satisfaction. I consider myself an excellent team builder and motivator inspiring diverse, cross-functional teams who attain outstanding goals. NOTABLE ACHIEVEMENTS:🎯 Transformed operations and culture to ensure scalable growth by establishing knowledge sharing through the creation of training and onboarding infrastructure and curriculum across every business. 🎯 Instilled a data-driven mindset by leading an onshore and offshore team of 40 analysts generating 500+ reports each six-week cycle. 🎯 Led integration following UHG acquisition of Catamaran. Merged two legacy businesses to create new OptumRx, and integrated OptumRx to the Optum environment and shared services functions. 🎯 Nurtured executive relationships with strategic partners and customers such as Walmart, FedEx, GE, LabCorp, McKesson, The State of New Jersey, USI Insurance Services, Independence Blue Cross, and others.OTHER LEADERSHIP COMPETENCIES:Strategic Planning and Execution | Budgeting | Risk Management | Compliance | Program Management | Project Management | Continuous Process Improvement | Stakeholder Management | Contract Negotiation | Vendor Management | Training | Development | Organizational Alignment | New Business Development | Data Analytics | Cross-Functional Team Building | Diversity, Equity, Inclusion (DEI)