Lindsey Sussman
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Lindsey Sussman Email & Phone Number

Healthcare Industry Operations Executive simplifying the complex and applying Fortune 500 best practices from organizations such as UHG/Optum and Medco | Operations Transformation | Healthcare Technology at Rivia Mind
Location: United States, United States, United States 12 work roles 1 school
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Healthcare Industry Operations Executive simplifying the complex and applying Fortune 500 best practices from organizations such as UHG/Optum and Medco | Operations Transformation | Healthcare Technology
Location
United States, United States, United States

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Lindsey Sussman is listed as Healthcare Industry Operations Executive simplifying the complex and applying Fortune 500 best practices from organizations such as UHG/Optum and Medco | Operations Transformation | Healthcare Technology at Rivia Mind, based in United States, United States, United States. AeroLeads shows a matched LinkedIn profile for Lindsey Sussman.

Lindsey Sussman previously worked as Chief Operating Officer at Rivia Mind and Senior Vice President at Truveris. Lindsey Sussman holds Bachelor Of Arts - Ba, Business Administration from Franklin & Marshall College.

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Rivia Mind

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About Lindsey Sussman

I build and fix healthcare operations to enable scalability and growth. I am a strategic growth operations leader leveraging a passion for healthcare as well as a sales, marketing, and growth background to optimize operational flow, ensure positive culture, and propel performance. As a visionary – yet process-focused – executive, I maximize growth and retention for startups, independent practices, and large-scale organizations by simplifying the complex and applying Fortune 500 best practices from organizations such as UnitedHealth Group and Medco. AREAS OF EXPERTISE:✓ Building and Scaling Operations✓ Vendor/Customer Management✓ Optimizing Operational Flow✓ P&L Leadership and Accountability✓ Compliance | Risk Management✓ Organizational Development Having grown up working in my father’s dental office, I LOVE the business side of healthcare. I am passionate about using my strategic, organizational, and problem-solving skills to streamline every process so that the care providers can focus on the patient experience. Throughout my career, this has consistently improved outcomes and client satisfaction. I consider myself an excellent team builder and motivator inspiring diverse, cross-functional teams who attain outstanding goals. NOTABLE ACHIEVEMENTS:🎯 Transformed operations and culture to ensure scalable growth by establishing knowledge sharing through the creation of training and onboarding infrastructure and curriculum across every business. 🎯 Instilled a data-driven mindset by leading an onshore and offshore team of 40 analysts generating 500+ reports each six-week cycle. 🎯 Led integration following UHG acquisition of Catamaran. Merged two legacy businesses to create new OptumRx, and integrated OptumRx to the Optum environment and shared services functions. 🎯 Nurtured executive relationships with strategic partners and customers such as Walmart, FedEx, GE, LabCorp, McKesson, The State of New Jersey, USI Insurance Services, Independence Blue Cross, and others.OTHER LEADERSHIP COMPETENCIES:Strategic Planning and Execution | Budgeting | Risk Management | Compliance | Program Management | Project Management | Continuous Process Improvement | Stakeholder Management | Contract Negotiation | Vendor Management | Training | Development | Organizational Alignment | New Business Development | Data Analytics | Cross-Functional Team Building | Diversity, Equity, Inclusion (DEI)

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Rivia Mind
Rivia Mind
Healthcare Industry Operations Executive simplifying the complex and applying Fortune 500 best practices from organizations such as UHG/Optum and Medco | Operations Transformation | Healthcare Technology
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12 roles · 25 years

Lindsey Sussman work experience

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Chief Operating Officer

Current

New York, NY, US

Rivia Mind is a multi-state mental healthcare practice founded by two psychiatrists on a mission to set a new standard for quality of care, reliability of service and access to treatment. We offer in-person appointments in New York and telehealth treatment in NY, NJ, CT, MA, FL and expanding. Rivia Mind prioritizes broad access to care by being in-network.

Jan 2024 - Present

Senior Vice President

Wilmington, Delaware, US

Truveris is a digital health company on a mission to drive lower prescription costs and improve human health. A pharmacy benefits procurement and insights technology platform, Truveris is a venture-backed technology startup.As a member of the executive leadership team reporting to the CEO, I spearhead market-facing service teams and analytic delivery teams.

Mar 2021 - Dec 2023

Vice President, Client Management - Optumrx

US

I initially joined Catamaran, which merged with OptumRx, UHG’s PBM business and part of its Optum health services unit, in 2015. I drove P&L for the commercial employer client management organization, representing 300+ clients, 3.3 million covered lives, and $2.4B annual revenue. Here, I directed a team of 60 across the U.S., including Puerto Rico.◉.

Apr 2019 - Mar 2021

Vice President, Growth Management - Optumrx

US

In a strategy and operations role, I led growth management, strategic planning, and competitive intelligence for Optum Rx’s Sales and Client Management organization. I drove data-focused performance management at the organizational and individual levels for 500+ team members.◉ Streamlined go-to-market strategic planning and long-range planning efforts.

Sep 2017 - Apr 2019

Vice President, Sales Management - Optumrx

US

In my early years at UHG/OptumRx, I built and spearheaded the sales operations team of eight and a world-class go-to-market department supporting sales.◉ Empowered OptumRx sales organization to achieve 180% of revenue goal (2016). Supported new business sales team members and managed 2K+ RFPs annually.◉ Oversaw project to assess the industry’s largest.

Jun 2016 - Sep 2017

Marketing Director - Formally Vitals

Bedminster, New Jersey, US

I joined Vitals, an online healthcare startup leading the market with a digital health platform powered by predictive analytics. Vitals was acquired by WebMD in 2018 and rebranded as Sapphire Digital. Sapphire Digital was acquired by Zelis in 2021.In this role, I partnered with the president to establish a B2B business arm within the B2C company. I held.

2012 - 2013 ~1 yr

National Account Executive – Medco Health Solutions

St. Louis, MO, US

2006 - 2012 ~6 yrs

Account Manager – Medco Health Solutions

St. Louis, MO, US

2004 - 2006 ~2 yrs

Senior Account Coordinator – Medco Health Solutions

St. Louis, MO, US

2003 - 2004 ~1 yr

Account Coordinator – Merck Medco

St. Louis, MO, US

2001 - 2003 ~2 yrs
1 education record

Lindsey Sussman education

  • Franklin & Marshall College
    Franklin & Marshall College
    Business Administration
FAQ

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What company does Lindsey Sussman work for?

Lindsey Sussman works for Rivia Mind.

What is Lindsey Sussman's role at Rivia Mind?

Lindsey Sussman is listed as Healthcare Industry Operations Executive simplifying the complex and applying Fortune 500 best practices from organizations such as UHG/Optum and Medco | Operations Transformation | Healthcare Technology at Rivia Mind.

Where is Lindsey Sussman based?

Lindsey Sussman is based in United States, United States, United States while working with Rivia Mind.

What companies has Lindsey Sussman worked for?

Lindsey Sussman has worked for Rivia Mind, Truveris, Unitedhealth Group, Sapphire Digital, Part Of Zelis, and Express Scripts.

How can I contact Lindsey Sussman?

You can use AeroLeads to view verified contact signals for Lindsey Sussman at Rivia Mind, including work email, phone, and LinkedIn data when available.

What schools did Lindsey Sussman attend?

Lindsey Sussman holds Bachelor Of Arts - Ba, Business Administration from Franklin & Marshall College.

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