Lindsey Tupper Email & Phone Number

Anaheim, California

• Deliver memorable and customized experiences under the high expectations of an esteemed product by finding unique solutions, anticipating guests' needs, and developing personal connections
• Acquired extensive product knowledge of two theme parks, three hotels, a shopping district, and the company's history to ensure immersive storytelling for an elevated theme park experience
• Implement a premium hassle-free experience by creating established relationships with partnering lines of businesses

Anaheim, California, United States

• Transferred from Florida to excel professionally in entertainment operations in Southern California
• Cross-trained in three diverse attractions within the resort: Radiator Springs Racers, Avengers Campus, and Disney Animation

Pirates Of The Caribbean, Orlando, FL

• Detected operating guide inefficiencies and safety concerns as trainer on duty by discussing with operations cast, fellow trainers, and management resulting in permanent changes to the operation
• Modeled company standards (5 Keys Basics) for new, transferred, and leadership cast on how to perform in operation resulting in 60 cast recognitions

Orlando, Florida

• Cross-trained in six attractions within the resort: Pirates of the Caribbean, Jungle Cruise, Avatar Flight of Passage, DINOSAUR the Ride, TriceraTop Spin, and The Boneyard; awarded a trainer position at The Boneyard.

Orlando, Florida

• Exceeded high expectations of a Fortune 500 company by providing courteous and personalized guest service while keeping the merchandise floor show ready
• Recognized for being safe, courteous, show-ready, and efficient with a “Four Keys Card” 15 times by leaders, coordinators, and fellow cast

Arizona State University

• Mentored 19 freshmen by presenting lectures and personal experiences in a classroom setting to ensure student success
• Communicated with students in-person and through email to discuss assignments and personal issues to develop genuine professional relationships from a leadership standpoint

Arizona State University

• Created a brand-new Instagram account to attract new members while keeping current members informed and intrigued to result in over 80 new members joining the club in Fall 2018
• Networked with entertainment business professionals to learn about the tasks and responsibilities of event planners, television producers, and talent buyers.
• Utilized programs Canva, Adobe Photoshop, and GIMP to design captivating flyers and graphics

Tempe, Arizona

• Performed a key audit on Excel at the beginning of every shift to align vacant rooms with their associated keys and discover and track missing keys to result in perfect audit scores for the Barrett Front Desk
• Solved resident problems by answering questions informatively using the trainings provided by the university

Bachelor Of Science - Bs, Supply Chain Management, 3.9

Activities and Societies: Entertainment Business Association, WPC 101 Facilitators, Barrett Leadership and Service Team, Supply Chain.

Certificate, Post-Crisis Leadership