Lindsie Bliss Email & Phone Number

Lemont, IL, US

Chicago, Illinois, United States

Chicago, Illinois, United States

• Managed live-channel communications while fulfilling daily ticket requirements in order to resolve customer inquiries within 24 hours and urgent requests within an hour.
• Coordinated content writing projects and ensured team members were aligned with project goals to update internal guide articles and language macros as well as client FAQ resources.
• Executed and tracked outreach projects for Enterprise clients to move in progress casework forward and conduct data integrity for expiring documentation.
• Owned conference call scheduling for the legal team to address client questions.
• Regularly reported complex vendor order project statuses to Leadership Teams and presented obtained deliverables of Education Evaluations, Specialty Occupation Evaluations, document translations, etc.
• Communicated across various work teams including, but not limited to Customer Experience, Account Management, and Legal Teams to deliver excellent customer service in a timely manner.

Chicago, Illinois, United States

Renton, Washington, United States

• Enabled patients to navigate secure, audio-visual technologies for Telehealth visits.
• Identified compatibility needs for various browsers, devices, & Telehealth mediums in order to resolve connectivity issues for patients.
• Simulated virtual visits for patients of all technological backgrounds to ensure successful virtual connections with healthcare providers and mitigate related issues.

Renton, Washington, United States

• Facilitated the scheduling of Covid-19 testing and vaccinations for thousands of patients throughout Washington State clinics and pop-up sites in order to meet vaccination demands.
• Provided Covid-19 testing site info for 15+ walk-in, drive-up, and scheduled sites in order to keep patients informed in a continuously changing landscape.
• Disseminated public advisements on Covid-19 vaccine phases and vaccine supply provided by Washington State and the CDC to assist eligible individuals.
• Aided patients retrieval of vaccine records to provide patients with digital and physical access to their Covid-19 immunization records for travel, work, etc.

Greater Seattle Area

• Amassed a strong proficiency to multitask and problem solve while meeting challenging timelines to provide reliable, on-time air travel experiences.
• Streamlined communication across several work teams in order to ensure organized check-in and boarding processes for all customers.
• Developed an in-depth knowledge of the transportation industry operations and provided customer service excellence to foster memorable and consistent guest experiences.
• Resolved a myriad of guest grievances by applying listening skills and expressing empathy as well as by recording detailed feedback for the company to learn and improve.

Palos Heights, IL

Bolstered my multi-tasking skills by regularly managing many time-sensitive tasks simultaneously.Sought feedback on how best to improve overall guest experiences by communicating with patrons, fellow servers, and management staff.Supported team members in order to maintain a successful work environment.

Palos Heights, IL

Implemented communication, writing, & acting exercises in order to augment writing and public speaking skills of high school students of various learning levels.Assisted in judging & coaching contestants of Illinois High School Association (IHSA) competitive speech tournaments.

Chicago, IL

Gathered daily news produced for "live", on-air programming broadcasted to a wide-audience.Two-time, "Intercollegiate Broadcast Systems" Finalist for "Best News Reporting."

Chicago, IL

Produced, reported, & edited the award-winning Radio DePaul Podcast

Greater Chicago Area

Improved dining experiences by creating an attentive and welcoming environment as our guests' first point-of-contact.Lead new hires through various job training.Efficiently managed seating and table turnover in order to serve more guests with success.Assisted in the scheduling, setup, and the execution of private events.Facilitated communication between.

Chicago, IL

Planned/executed social & educational programming for a multi-university residential community with 400+ residents.Mediated resident conflicts as well as managed office hours & on-call services. Managed building policy to ensure a safe & responsible residential community for all.

Greater Chicago Area

Co-Host and creator of "Rise & Smile with Dylan and Lindsie"Produced all news and entertainment segments as well as curated featured music for an episodic, morning variety talk-show.Created all graphic design and associated show branding.

Bachelor Of Arts (B.A.), Communications: Media & Cinema Studies

Activities and Societies: DemonTHON, DePaul Theatre Union, Radio DePaulMinors: - Digital Cinema - Radio Broadcast, Television, & New Media

High School Diploma

Activities and Societies: Speech Team, Drama Club, Contest Play, Group Interpretation, National Honor Society, Student Council, Student.