Operating in a busy environment across several different time zones, I manage Lemonaide’s back-office functions, ensuring a responsive and efficient service to all of our clients.- Client liaison: answering emails and queries, sending quotes, following up on payments and information- LinkedIn writing: updating LinkedIn profiles to make efficient use of this powerful platform- CV writing: crafting of professional CVs and cover letters for our clients to showcase their skills and experience and highlight why they would be excellent candidates- Proofreading of CVs and cover letters

Proof Reader and Copywriter• Proof reading all work at the advertising agency, correcting spelling, punctuation and grammar, as well as editing and rewriting copy if necessary. • Worked on creative briefs from concept phase to execution on major brands like Nedbank, Bakers Biscuits, Five Roses Tea, Windhoek Beer, Nando’s, Sun International, BBC South Africa and others.

Freelance for Top Transcriptions, Durban• Proof reading, correcting layout, spelling, grammar and punctuation of transcribed documents of meetings, interviews, disciplinary proceedings, and research studies.

• Marketing for company representing game lodges and hotels in Southern Africa. • Included advertising, basic design work, PR, social media and general marketing. • Writing of press releases and short articles, proof reading journalist stories and adverts for the company.

February 2013 – February 2014 - Marketing and ReservationsI was given the opportunity to move from sales back into marketing, which I chose to do because I prefer marketing and was keen to take on the more challenging role. My position entailed liaising with the media, arranging press visits to Mozambique and Zimbabwe, proof reading and fact checking articles, following up on media coverage, writing press releases and short articles, managing the website and the social media team, assisting the Marketing Manager with advertising, approving advert layouts, as well as basic IT support for the team. The team was then downsized due to budgets so I took on a reservations consultant role too.October 2009 – February 2013 - Direct Sales ManagerI managed the Web and Direct Sales department for Rani Resorts. I had been with this company since 2006 (at Pemba Beach Hotel) and was promoted to this management position. I managed a team of five sales consultants, who did all the website and direct sales for Rani’s hotels and lodges in Mozambique and Zimbabwe. I also assisted in the marketing for the company, as well as basic IT support for the team.February 2008 – October 2009 - Marketing CoordinatorArranged press trips and journalist visits to Rani’s properties in Mozambique. Also arranged all company collateral. Organised trade show participation and other marketing projects.September 2007 – January 2008 - Sales ConsultantBased at home, I was working as a remote sales consultant dealing with all the web enquiries and making reservations.