Lindy Dell Email and Phone Number

All elements of Digital Health in the Primary Health setting, including but not limited to POLAR data analysis tool, secure messaging, MHR, practice software, ereferral, eprescribing, telehealth.Stakeholder engagement, development of technical support and user resources, development of reporting for Care Coordination programs, using design thinking and co design principals. Technical training, troubleshooting and guides. Development of strategies and templates to support Quality… Show more All elements of Digital Health in the Primary Health setting, including but not limited to POLAR data analysis tool, secure messaging, MHR, practice software, ereferral, eprescribing, telehealth.Stakeholder engagement, development of technical support and user resources, development of reporting for Care Coordination programs, using design thinking and co design principals. Technical training, troubleshooting and guides. Development of strategies and templates to support Quality Improvement in practice, reporting, newsletters, project briefs. Collaboration and negotiation with software developers, practices, acute agencies, research organisations.Mental Health first aide. Show less

Act as the primary point of contact for HPV’s health service customers and procurement suppliers in relation to web site customer support. Co-ordinated the support of multiple HPV software partners where an issue spans numerous entities. Co-ordinate the performance of our external IT systems support providers (currently Centorrino Technology) by monitoring ticket progress and ensuring that HPV policies, procedures, standards and records are applied by Centorrino. Facilitated reports… Show more Act as the primary point of contact for HPV’s health service customers and procurement suppliers in relation to web site customer support. Co-ordinated the support of multiple HPV software partners where an issue spans numerous entities. Co-ordinate the performance of our external IT systems support providers (currently Centorrino Technology) by monitoring ticket progress and ensuring that HPV policies, procedures, standards and records are applied by Centorrino. Facilitated reports relating to the provision of support such as adherence to SLA, KPI metrics relating to support tickets, problem impact analysis and others as required. Developed and consistently applyed process and procedures relating to HPV’s ICT environment generally. Monitor the ICT environment ensuring continuing operational effectiveness. Ensuring the availability of appropriate resourcing such as software license compliance, timely software renewals and effective levels of available hardware inventory. Manage and develop SharePoint site as Intranet for whole of organisation. Show less

Developed and implemented strategies to support organisations to become eHealth readyDesigned and implemented eHealth projects to enhance and integrate services across the catchment. Delivered eHealth solutions and embedded eHealth processes aimed at enhancing the coordination of health care between providers for the benefit of consumers.Reporting on the progress of the eHealth change and adoption strategy (in line with Commonwealth Government requirements) and at the same time… Show more Developed and implemented strategies to support organisations to become eHealth readyDesigned and implemented eHealth projects to enhance and integrate services across the catchment. Delivered eHealth solutions and embedded eHealth processes aimed at enhancing the coordination of health care between providers for the benefit of consumers.Reporting on the progress of the eHealth change and adoption strategy (in line with Commonwealth Government requirements) and at the same time identifying challenges and future opportunities. Developed and maintained a strong technical grasp of clinical systems, data quality improvement strategies and data cleansing strategies that are building blocks to eHealth initiatives.Collaborated with cluster groups on the development of stakeholder training materials.Delivered information to stakeholders to increase knowledge and understanding of the benefits of eHealth. Supported colleagues and program staff to pro actively assist health service providers and organisations to take up eHealth initiatives, including the PCEHR.Supported evaluation activity by designing and implementing data collection approaches.Liaising with peers in different work teams and working collaboratively to improve the delivery and effectiveness of Medicare Local programs. Contributed to the culture of continuous quality improvement within the organisation. Actively lead and participated in training, conferences, teleconferences and workshops. Implemented effective communication strategies aimed at improving service provider awareness and understanding of eHealth initiatives, including contributing to the organisations newsletters and web information. Show less

Manage and implement faculty wide projects.High level Executive Administrative support.Refine and develop risk assessment templates for events, functions, excursions, local and international research expeditions. Develop and refine project document for building restructure.Identify and implement strategies to ensure effective communication to students and staff of the faculty. Working with stakeholders to identify faculty requirements in relation to facility… Show more Manage and implement faculty wide projects.High level Executive Administrative support.Refine and develop risk assessment templates for events, functions, excursions, local and international research expeditions. Develop and refine project document for building restructure.Identify and implement strategies to ensure effective communication to students and staff of the faculty. Working with stakeholders to identify faculty requirements in relation to facility management.Develop Faculty website.Develop and maintain process for procurement, recording assets, casual and sessional contract staff, contact lists, seating charts and photoboards.Research and draft correspondence and reportsFinancial processing and administrative support for accounts payable and receivable.Manage the OH&S Zone Committee including documentation and reports.Conduct Faculty Office workspace inspections.Manage a resource team of 5 team members. Show less

Project Coordinator for two major IT Projects, Medical Record Online and Time, Attendance and Rostering.

Project Administrator for the Scanned Medical Record Project.