Line Maile Email & Phone Number

Hayden, Id, Us

• Create and maintain media lists • Lead news monitoring and tracking • Design monthly reports • Support account infrastructure by facilitating client communication, creating agendas, and scheduling meetings• Write event and award submissions

• Research and coordinate services, product purchases and shipping, and activities for 450+ attendees at a professional development conference to improve attendee experience• Track media coverage for 5 clients using Muck Rack and Airtable to measure pitching success and monitor client image• Create a weekly client competitor and trend report for 2 clients to identify meaningful industry insights

Provo, Utah, United States

• Draft social posts, flyers, newsletters, website copy, emails, and other forms of content for 5+ agency clients to create strong brand identity• Create monthly social listening report using Sprout Social software manager to identify relevant trends and insights • Conduct content audits and present recommendations for strategy across 5+ platforms to improve engagement rates and communicate stronger brand voice• Develop reputation management strategy and execute using Yelp for Business to increase customer satisfaction across 7 franchise locations

•Write and design 30+ organic social media posts per month to build brand loyalty and relevance•Draft 2 original blog posts per month to add brand value•Design new formatting for 100+ Microsoft Teams templates to increase reporting accuracy and streamline creation process

•Update contact information for 200+ editorial contacts to increase open rate percentage•Search for earned media coverage for 15+ clients to measure monthly impressions•Build press portfolios for 20+ to demonstrate client standing in market•Grow Twitter following by finding 200+ potential followers to amplify client voice

•Research and present written reports for over 100 projects toSolcius’s financing partners to resolve compliance concerns•Innovate and present solutions to organizational problems posedto Solcius’s 200+ employees as part Solcius’ ESG committee toincrease employee satisfaction

•Train 15+ employees in company procedure, customer service skills, and software to increase team productivity

•Field phone calls, text messages, and emails from Solcius’ 3.000 installed project owners to increase customer satisfaction and trust •Collaborate with Solcius’ 100+ employees and 11 departments to resolve customer concerns at all stages of their solar experience

•Reviewed hundreds of patients’ insurance eligibility, medical records, and imaging to schedule their initial appointments with providers•Wrote a 30+ page training manual for all future scheduling employees to improve employee training•Triaged approximately one hundred calls per day to help patients obtain necessary medical procedures, medications, and paperwork•Communicated with physicians and hospital personnel across the state to ensure continuity of care for our patients