Linea Flater Email & Phone Number

Mississauga, Ontario, Canada

• Distribution and logistics for Broadband, Wireless, Wireline and DAS solutions.
• Processing orders for customers in Canada and the United States, including orders for major accounts.
• Helping the senior management team make strategic decisions by preparing various reports as needed.
• Working with the purchasing team to expedite urgent orders, and working with the production team to ensure on-time delivery of manufactured goods, and reporting any delays to our customers.
• Helping customers keep projects on track but completing customer open order reports, updating customer order portals and working directly with customers to prioritize orders then creating and executing a delivery plan.
• Preparing and sending quotes to customers, including obtaining quotes from suppliers.

Mississauga, Ontario, Canada

• Processed orders for “strategic customers”, including, working with senior management, Gap Wireless engineers, and the sales team to ensure customer satisfaction.
• Scheduled and communicated ship dates and other pertinent order status details to customers, and expediting orders when needed.
• Processed Return Merchandise Authorizations (RMA’s) – including coordinating return of goods to Gap Wireless, shipments to the repair depot and facilitating warranty and non-warranty repairs.
• Prepared quotes for products and non warranty repairs.
• Prepared and tracked purchase orders for RMA repairs and drop-ship sales orders entered by me.
• Prepared and updated daily, weekly and ad-hoc open order reports for customers and the sales and senior management team.

Mississauga, Ontario, Canada

• Entered orders and communicated priority orders and customer specific needs to the warehouse.
• Improved the productivity of the warehouse by creating an instruction manual for building sample kits and resource binders.
• Reduced the number of order backlogs by revamping the inventory control process by utilizing the master instruction manual to better track and update the inventory of parts used in sample kits and resource binders.
• Ensured the timely delivery of marketing materials and other supplies for customer trade shows by collaborating with the customer, warehouse, Art Director and numerous material handling companies.
• Helped to build and maintain the company on-line store / ordering portal.

Toronto, Canada Area

• Helped people from various cultural and socioeconomic backgrounds find solutions to relieve their financial difficulties by completing a complete review of their financial situation and offered appropriate solutions.
• Set up and monitored client Debt Management Programs, including conducting client annual reviews and renegotiated repayment terms with creditors when needed, including writing letters to creditors.
• Successfully helped to ensure that CCDS program files met with accreditation standards by reviewing peer files.
• Examined new program files acquired after a merger with another agency and identified and corrected any problems.
• Trained the Account Administration team in the proper procedures for completing monthly reports following the discovery of noncompliance in some areas.
• Obtained and maintained necessary certifications for the role through self study and attending various seminars and conferences.

Toronto, Canada Area

• Ensured client files were up to date by completing monthly reports, obtaining balance verifications and investigating / resolving balance discrepancies, as well as preparing files for closure after clients completed.
• Monitored files and addressed non-payment issues with clients, including working with them to develop a plan to bring programs up to date, or booked reviews with their counsellor when needed.
• Sent documentation to the credit bureaus upon clients' successful completion of the program.
• Collaborated with members of the Account Administration team and management to create the "Account Administration and Training Manual", for which I received a letter of appreciation from the Executive Director.

Toronto, Canada Area

Toronto, Canada Area

• Responsibilities included… Preparing and distributing meeting minutes, maintaining the agency website, preparing correspondences on behalf of the Executive Director, preparing materials required for Annual General.
• Collaborated with the Executive Director and other key staff members in the planning and execution of two 3-day Ontario Early Years conferences, including, preparing print materials, registering attendees, finalizing.
• Spearheaded the search and selection of the website development company responsible for building the agency website, including collecting proposals and meeting with developers

Toronto, Canada Area

Toronto, Canada Area

Accounting Ii, A

Accounting, A+

Accounting I

Microcomputer Business Applications