Grounding the use of social media and new technology in business needs and practice.Specialties: Operations, management and maintenance software, social media, social collaboration technologies, collaborative solutions, SharePoint, online marketing, web development, knowledge management, IT strategy, Apple productsShout-out to new connections: If I don't know you from a personal or work context, it's much appreciated if you could take the extra 20 seconds to replace the default connection request with something more descriptive.