As a licensed optician, I excel in providing exceptional customer service, always prioritizing my clients' needs. My daily tasks include answering calls, scheduling appointments, and maintaining a friendly demeanor. I assist customers with eyeglass adjustments, measurements, and prescription readings to ensure their specific needs are met. I manage timely product readiness, handle financial transactions accurately, and process insurance payments. I adhere strictly to HIPAA regulations, talk to sales representatives, purchase frames for inventory, and help with store opening and closing procedures, consistently delivering a tailored and positive customer experience.