Linette Smith Email & Phone Number

West Yorkshire, England, United Kingdom

Appointed as a self employed independent End Point Assessor for various EPAOs covering the following standards: Operations Departmental Manager L5; Team Leader L3; Business Admin L3; Learning and Skills L5; Assessor Coach L4 and Customer Service disciplines. Available to offer support in freelance tutoring/IQA positions too.

• Managing a team of assessors to ensure timely completions and sharing good practice across the wider business to support other depts. with their EPA/gateway processes • Building a new department from the ground up, including the creation of processes/resources• Managing a team of assessors to ensure timely completions and sharing good practice across the wider business to support other depts. with their EPA/gateway processes • Rated as the top training provider by our EPAO due to… Show more • Managing a team of assessors to ensure timely completions and sharing good practice across the wider business to support other depts. with their EPA/gateway processes • Building a new department from the ground up, including the creation of processes/resources• Managing a team of assessors to ensure timely completions and sharing good practice across the wider business to support other depts. with their EPA/gateway processes • Rated as the top training provider by our EPAO due to the quality of our portfolios • Attracting excellent results, including over 70% distinction • Supporting learners on various standards to include SFSCA, FSCA, Mortgage Advisor, Insurance Practitioner Level 3• Assessing learners’ work to ensure that it exceeds awarding body standards• Adopting a holistic approach to assessment, to include the use of recorded discussions with learner and line managers, along with written pieces/evidence• Ensuring retention and targets are met to fulfill the expectations of the ESFA and to accurately inform our QIP/SAR• Carrying out meaningful career development discussions with the team • Holding regular standardisation sessions• Delivering live webinars to cohorts of learners entering into gateway • Ensuring all files are audit/quality compliant to comply with ESFA/Ofsted guidelines• Conducting regular observations of colleagues and quality assuring submissions in preparation for submission to the end point assessor Show less

West Yorkshire

Supporting and coaching Apprentices undertaking Level 3 and 4 learning pathways, including Providing Financial Services (Banking) qualifications, Business Administration and Insurance, through to timely completion. Assisting and encouraging positive outcomes in Functional Skills Maths, English and ICT.Assessing competency modules to a high standard, with a keen eye for detail. Ensuring all associated administrative tasks are completed accurately.

Leeds, United Kingdom

• Delivering Maths, English and IT programmes (up to Level 2) within a busy learning centre. • Responsible for assisting with the marketing and promotion of the funded programmes and cross referral system.• Managing centre performance activities, with responsibility for interpreting management information and analysing raw data to fulfil the needs of the contract.• Carrying out learner inductions, offering IAG to learners new to the organisation. • Engaging and working with a… Show more • Delivering Maths, English and IT programmes (up to Level 2) within a busy learning centre. • Responsible for assisting with the marketing and promotion of the funded programmes and cross referral system.• Managing centre performance activities, with responsibility for interpreting management information and analysing raw data to fulfil the needs of the contract.• Carrying out learner inductions, offering IAG to learners new to the organisation. • Engaging and working with a wide range of learners with significant barriers, differing needs and aspirations, enabling them to build a trusting and positive relationship with centre staff and other stakeholders to help them move forward from their starting point. • Maintaining a high standard of record keeping within the centre to exceed the audit standards of the Skills Funding Agency and awarding bodies. Show less

Wakefield, United Kingdom

• Ensuring all audio typing documents were produced in a timely manner.• Responsibility for assisting in the running of the Prison Law Department when Solicitors were out visiting clients including offering telephone advice to clients detained in prison.• Liaising with public bodies such as HM Prison Service, the Parole Board and the Ministry of Justice, as well as liaising with clients (prisoners) over the telephone and assisting them with any queries or problems they were… Show more • Ensuring all audio typing documents were produced in a timely manner.• Responsibility for assisting in the running of the Prison Law Department when Solicitors were out visiting clients including offering telephone advice to clients detained in prison.• Liaising with public bodies such as HM Prison Service, the Parole Board and the Ministry of Justice, as well as liaising with clients (prisoners) over the telephone and assisting them with any queries or problems they were experiencing.• Billing all Prison Law files on a monthly basis in a timely and precise manner.• Keeping accurate up to date client records. Show less

Certificate In Education (Itt), Adult And Continuing Education And Teaching

Gcses