- Trained and followed up with all new staff to maintain a high-quality service.- Developed daily routines to increase cleanliness and organization in the lounge.- Daily feedback to all staff within the lounge.- Helped the kitchen with food prep during the busy season.

- Wrote the user manual for the new system implemented; Maestro.- Trained all new staff, including the new manager and supervisor.- Implemented a weekly newsletter to keep staff informed about happenings within town to improve costumer experience.- Re-organized the entire front desk set up to ensure more efficient service.

- Worked closely with management to train and support new staff.- Trained and worked as a self sufficient bartender.- In times of need, covering the host stand, expo including take out and delivery while also serving afull section.- Experienced in opening and closing the bar, expo, the host stand and as a server.

- Profitably running the park over the busy season, managing 10 cabins and 50 campsites.- Manage the front desk and housekeeping department of 12 staff combined.- Coordinate with grounds crew and housekeeping to ensure optimal guest experience.- Organizing and working a charitable event once a week.- Managing daily challenges from broken water taps, domestic situations and dealing with insurancecompanies.

- Started as a housekeeper at the age of 16, a year later I was the acting manager for a staff of 25+- Trained as a receptionist and server by the age of 18- Worked all 3 departments for several years, on and off, between 2011 and 2019- Successfully handle flight cancelations with anything from 20 to 100 people at the Front Desk

- Running a profitable store, hitting the sale goals and successfully monitor and modify labor cost, waste and inventory.- Motivating and encouraging all staff with events and competitions.- Equipment maintenance and quality control.- On the short list of most profitable coffee shop within the company in 2016 and 2017.

Charlie company serves as specialized light infantry, focusing on Arctic warfare and urban warfare.Medic training, level two achieved. Silver medal in sharp shooting.