Ling Chen Email & Phone Number

Milpitas, Ca, Us

San Jose, California, United States

• Provide field Ad hoc analytical requests as needed basis from CEO and the executive team.• Develop the business process for three regions (San Jose, Taiwan and Netherland) and facilitate monthly/quarterly worldwide Sales Forecast meetings to collaborate with Sales, Buyers, PM, Marketing, Productions. • Produce monthly/quarterly Sales Forecast reports and analyses, focus on Sales and Product data pipeline and Revenue trends. • Build up best practice reporting & dashboards to increase efficiency and drive improvements in sales processes such as work with all levels of sales and sales management to optimize and automate sales performance reporting for our sales organization.• Create a non-Forecast item procedure linked with Forecast system and SAP to reduce workflow efficiency.• Design, fine-tuning and improve Forecast reporting system efficiency based for sales management’s metrics.• Create data pipelines to ensure proper dimensions and metrics for forecast monitoring, reporting and analysis. • Interface with engineers, product managers and product analysts to understand data needs and help build Forecast data by product category that inform our Growth, Sales, and Marketing strategy.• Work cross-functionally to highlight, develop, refine, and distribute company-wide operating metrics by using existing knowledge of CRM/ systems, Business Intelligence (PowerBI) tools, and processes to drive valuable business insights.• Retrieve and analyze data in a relational database and work with large datasets in Microsoft SQL Server.• Develop business processes, reports, and automated tools to support the demand planning and forecasting activities.

San Jose, California, United States

• Coordinated activities of various projects within departments and external customers. • Planned, monitored and achieved project schedule and controlled cost within appropriate quotation. • Coordinated for customer's purchase demand delivery plans with Production Management teams and PM teams and communicated delivery with Sales teams and customers. Tracked On-Time Delivery performance.• Highlighted gating issues for prototype builds and productions.• Focused on customer satisfaction via teamwork, coordinated and controlled the progress of projects. Derived resolution for abnormality to ensure deliverables with qualify in defined time frame.• Analyzed root cause for supply chain and material flow performance failures and implemented /communicated necessary changes to resolve issues.• Monitored customer BOM changes to broadcast change data to affected parties.• Identified part specifications, part deviations, special assembly instructions, maintained and reported various Key Performance Indicators for the team before weekly conference call to the customer. • Distributed project requirement changes and monitored information to other project members.

San Jose, California, United States

• Coordinated activities of various business units and warehouses.• Planned, monitored and achieved project schedule and controlled cost within appropriate quotation. • Developed and maintained supplier agreements by following applicable policies, negotiating for best pricing and satisfactory delivery schedules.• Searched best available material prices and quantities on internet to meet project’s budget• Follow-up customer orders from their link and provide customer support as required. • Processed internal documents for materials requirement, follow-up shipment schedule.• Ran the Material Inventory Report to process purchase orders.• Generated and reviewed product distribution reports. • Planned materials by Mas 90, supporting sales.

Milpitas, California, United States

• Develop products road map and channel strategy.• Plan on product pricing and promotion scheme. • Conduct valuation on product’s marketing stance.• Top salesperson on two consecutive quarters and Top salesperson on two consecutive quarters.

Master'S Degree, Software Engineering

Bachelor'S Degree, Business Mathematics