Analytical and detail-oriented professional with experience coordinating, planning, and supporting daily operational and administrative functions to excel in an Office/Administrative manager role.• Fluency in Mandarin (Chinese) and English.• Proficient in Microsoft Office Suite (Word, Excel, Outlook, PowerPoint) and managing, arranging, and coordinating executive calendars, travel, contacts, appointments, and luncheons/events.• Broad-based experience covering a full spectrum of administrative duties, including executive support, office management, billing/invoicing, payroll administration, customer care, account management, database administration, document preparation, travel/meeting coordination and project/program support.• Superior multitasking talents, with the ability to manage multiple high-priority assignments and develop solutions to challenging business problems.• Adept at managing and streamlining administrative processes to reduce errors, improve accuracy and efficiency, and achieve organizational objectives.• Outstanding interpersonal, customer service, leadership, and organizational skills; thrive within detail-oriented, deadline-driven environments.
Select Surfaces Corp
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Account Specialist And Sales ExecutiveSelect Surfaces Corp Jul 2021 - PresentVaughan, OntarioCo-ordinate timely collection and data entry of vacation/ statutory holiday/leave of absence and other payroll/benefits information as requiredPrepare and input payroll data into ADP to ensure timely processing of bi-weekly payroll for multiple shifts and locations. Ensure completeness and accuracy of payroll data including employer and employee payroll taxes, benefits and other deductionsProcess participant enrollments and changes, account invoicing/reconciliations, and related record keeping for group benefit and retirement savings plansInput and maintain accurate employee payroll and benefit data in ADP payroll software and employee Payroll/Benefit files.Resolve payroll/benefit/pension discrepancies and issues with the appropriate person(s) in a timely mannerPrepare and distribute Payroll related communications, administer Workforce NowPerform annual vacation audits for each department to ensure vacation information is complete and accurate. Enter vacation time into Time and Attendance Module once received from Managers/Supervisors
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Accounting AssistantGeneral Cartage & Express Nov 2017 - Jun 2021• Matching PO, invoice, and packing slip to ensure proper receiving • Verifying quantities ordered, shipped and received • Resolving pricing discrepancies through discussions with Purchaser and Supplier • Matching credit notes with shipping documents to ensure proper credit is received and submittingcheques to accounting for deposit to appropriate code • Contacting suppliers to resolve additional or disputed charges on invoices such as freight or handling• Reconciling supplier statements • Verifying correctness of Vendor’s address, updating vendor files and submission of new supplierapplications for financial system • Performing data entry for all Accounts Payable • Performing data entry for inter departmental journal entries • Checking and recording contract series payments for tax (T4A) purposes -
Marketing ManagerGoldfinch Consulting Corporation(Immigration Consulting Company) Dec 2014 - Jun 2017Toronto, Ontario, Canada• Handled the administrative & financial matters of the firm while monitoring & preparing funds flow andcash flow statements to monitor the inflow & outflow of funds and ensure optimum utilization of availablefunds to accomplish organizational goals.• Developed efficiency-enhancing workflow/process improvements that made it possible to accommodate increasing responsibilities necessitated by staff reductions.• Directed all sales/marketing efforts through the hiring and management of a Manager,5 new full-time Salespeople and over 50 distributors resulting in increased sales of $1.4million in 2015 (new company)• Expanded client base by 91% in three years by consistently delivering goal-surpassing marketing results and ensuring complete client satisfaction.• Ranked as #1 sales manager (out of 12) in 2015, 2016 and 2017.
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Customer Service RepresentativePearson Airport Vinci Park Jul 2014 - Nov 2014Toronto, Ontario• Diffuse and resolve various volatile customer situations while maintaining the balance between the interests of the company and customer satisfaction.• Completed voluntary customer service training to learn ways to enhance customer satisfaction and improve productivity.• Upsell company products and services to customers and meet target sale conversions
Ling F. Education Details
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Centennial College, CanadaHospitality Management (Hotel And Resort) -
International Academy Of Management And EconomicsMaster Of Business Administration -
Northern Melbourne Institute Of Tafe I, AustralianE-Commerce/Electronic Commerce -
Huainan Normal University, ChinaE-Commerce/Electronic Commerce
Frequently Asked Questions about Ling F.
What company does Ling F. work for?
Ling F. works for Select Surfaces Corp
What is Ling F.'s role at the current company?
Ling F.'s current role is Accountin,Chinese,Real estate agent.
What schools did Ling F. attend?
Ling F. attended Centennial College, Canada, International Academy Of Management And Economics, Northern Melbourne Institute Of Tafe I, Australian, Huainan Normal University, China.
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Pei Ling F
Malaysia
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