Ling Liu Email and Phone Number

• Conducted detailed requirement gathering, gap analysis, and impact analysis by interacting with internal stakeholders, and business users in understanding their business processes. • Acquired a strong understanding of the business rules and regulations of the Alberta Utility Commission including utility billing and market transactions. • Created specs for the data extraction, cleansing, and validation for data conversion to ensure the data was in sync among the systems.• Led System Integration Testing SIT and supported User Acceptance Testing across the functional teams to ensure the smooth flow of the business operational process.

•Administered and supported various company applications to ensure smooth operation.•Analyzed business requirements, evaluated technical alternatives, and developed technical solutions resulting in efficiency improvement.•Managed small initiatives and collaborated with cross-functional teams to ensure successful project completion.