•Assisted Risk Assurance’s manager in conducting research regarding companies and regulations, preparing document request list, editing engagement documents using Aura 4.1 by adding Evidence Gathering Activities (EGA), reconciling the EGA, etc.•Assisted Marketing’s senior manager in conducting research regarding Advisory’s proposition strategy, editing Advisory group’s publications, planning several events including Internal Audit Luncheon, Cyber Security Seminar, Mines and Money HK 2014, analyzing events’ effectiveness and proposing potential improvement•Completed Business Development University’s two-day training about Pursuit, effective negotiation, influence without authority, top 10 tips to write proposals, etc.

•Created and documented the standard operating process and job responsibilities for each department including beautician, inventory, procurement, and financial, as it’s a brand new salon opened in June 2013•Assisted shop manager in building up the inventory system, selecting the adequate store management information system, analyzing and establishing the marketing strategy

•Optimized and standardized the internal departmental work procedure and documented a 64-page manual for both training and performance management purpose•Assisted department manager in completing financial review and forecasting for branch’s $10 million budget•Monitored and analyzed operational expenditures by running financial reports through the use of various departmental systems such as Oracle’s Management Reporting System and performing ad hoc financial analysis•Processed and reconciled over 150 contracts, managed over twenty officers’ travel arrangement, travel claims as well as other admin duties•Extraordinarily performed multi-tasking skill during the period when our department was extremely short of staff•Successfully trained two co-workers and smoothly transferred my responsibilities upon my leaving