Ling (Spencer) Ma Email and Phone Number

- Accurately gathered corporate event details from various external primary and secondary sources (depositories, custodians, etc.) to mitigate operational and market risk.- Actively monitored throughout corporate event life cycle to ensure any changes to details or expiry extension were captured and communicated to business lines in a prompt manner.- Collaborated effectively with senior publishing officer and manager of corporate action publishing to escalate and resolve complex corporate events- Processed all types of mandatory corporate actions within CWM and CM client accounts and ensured accurate entries based on payment from depository.

- Accurately processed trading and cash activities for investment funds; identified and resolved exceptions on a timely basis- Diligently reconciled cash/asset balances with custody system; investigated discrepancies and executed adjustment entries- Took over team’s most complex portfolio (5,000+ international securities), and leveraged solid capital market experience and data management skills; investigated numerous corporate-action activities and settlement breaks, and processed tax adjustments to ensure accurate income distribution and tax reporting; calculated daily forward P&L for hedging classes- Dedicated in process innovation and automation. Proactively designed new automated models for multiple strategic clients to process monthly expense controls and budget true-up; analyzed over 1,200 portfolio classes and reduced team’s processing time by 70% through utilizing advanced Excel functions (v/hlookup, sumifs, index-match, Pivotable, etc.)- Demonstrated exceptional communication skills by collaborating with Pricing team and Derivative unit in resolving ad-hoc inquiries, including bond coupon settlements, fixed income interest accrual adjustments, swap fair-value reconciliation, etc.- Analyzed funds’ daily Net Asset Value (NAV) movements; investigated abnormal fluctuation and escalated to management as appropriate