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Toronto, On, Ca

Toronto, Ontario, Canada

Toronto, Ontario, Canada

Toronto, Canada Area

Toronto, Canada Area

Toronto, Canada Area

• Designed and implemented Cisco VoIP Phone system with Call Manager, Call Manager Express, Unity Connection and Unity Express.• Implemented a Wireless LAN solution to support Canadian office and factory locations to support laptop users, RF handheld and Wireless Printers.• Migrated the locally managed WAN infrastructure to vendor managed WAN and continue to manage the vendor relationship.• Designed, installed, configured and managed the LAN with over 75 Cisco switches across all Canadian locations.• Worked with partners on a regular basis - contract management, requesting RFPs, vendor selection and management.Skills /Certifications: CCNA, CCNA Voice, CCNA Security, ITIL, MCSE

Toronto, Canada Area

Technology: Windows 2003\2008\2012, Active Directory, Exchange, Citrix XenApps, Terminal Server, VMWare ESX , Hyper-V, VPN, Backup Exec, Cisco Routers, Switches, Cisco Call Manager, Unity Connection, Video Conferencing,• Technical responsibilities include the installation, configuration, and troubleshooting of servers, administration, maintenance, software/hardware and escalation support.• Establish full network backup procedures with required Symantec backup exec agents such as Exchange, Lotus Notes, SQL and performed yearly disaster recover • Administration of computers and servers including Windows Operation Systems (XP, Win 7, Win2003/2008 R2) IIS, DHCP, DNS, MS Office Suite, Active Directory, GPO, Windows 2008.• Install and Configure VMware, Citrix XenApps, Microsoft Exchange servers and responsible for the availability these servers. • Professional responsibilities include change management, project management, technical training of end-users, documentation, following company policies and procedures.• Installation and configuration activities include remote access solution and RSA authentication, Qualys Guard, BES, Video Conferencing and other devices connected to the network. • Reinstall/Upgrade all servers including VMware and SAN every three years due to lease refreshes and ensure minimal impact to business during the system upgrade period.• Worked with various vendors and service providers to design and upgrade network and infrastructure • Troubleshooting various network devices and peripheral devices connected to the network.• Received Heinz Canada’s prestigious employee of the year award in 2009; nominated for the award in 2010 and 2011.