Lingarao Chava Email & Phone Number

Professional Experience• Worked as a Computer Lecturer in “Dr.K.S.P.R College Of Education” Narasaraopet from June 2007 to July 2008• Worked as a Software Engineer in “Tech soft Technologies India Pvt Ltd” Bangalore from Nov 2008 to June 2015• Worked as a Sr Software Engineer in “TCS” ( Future Focus InfoTech) Bangalore from Aug 2015 to july2016• Worked as a Sr System Analysist in “Hexaware Technologies” Bangalore from July 2016 to Sep 2021• Working as a Technology - Technical Lead in “Synechron” from Sep 2021 to till Date.• 14.5 years of professional experience in L2/L3 Application-Production Support, Deployments, Functional testing, Release/Incident Management, Monitoring and Maintenance of web/Windows based, client/server, Application configuration and Cloud DevOps (Certified Azure AZ-900 & Azure 104) engineer supporting Code build with Jenkins, GitHub and maintains CI/CD Pipeline and Deep knowledge of providing support to application configuration and Delivery Operations.• Expert in ITIL Service Management (Certified ITIL 4 Foundation) Process like Promote and support the deployment of Service Management processes to all groups interacting with Problem Management, Change Management, Release Management, Infrastructure Building, and Incident Management (ITSM)• Produce activities and workflow documentation for Change, Incident, Release and Problem Management• Meeting and improving established service delivery SLA’s & Provide 24x7 Tier 1 support for all Priority Incidents Good understanding of the roles and responsibility of the Change and Release Manager and Ability to lead the CAB meetings and ensuring taking accountability of the CAB.• AS a Scrum Master (Certified PSM1), leading and supporting agile teams. Skilled at scheduling and directing daily scrums to ensure their effectiveness and completing high-quality projects quickly, effectively, and within the budget.Academic Qualifications Bachelor of technology in Computer Science and Information Technology (CSIT) from JNTU in 2007

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  Jntuh College Of Engineering Hyderabad

  Information Technology