Administrative Officer
Edmonton, Enfield, London
Providing full administrative support including, drafting documents, filing, taking enquiries from constituents and stakeholders, replying to routine correspondence and providing support for meetings and surgeries.Key responsibilities:• Supporting communications via e-mail, letter and phone, maintaining and managing diary and providing support for meetings;• Drafting letters and other documents, as required;• Sorting incoming correspondence into priority order and preparing draft replies to routine correspondence;• Taking enquiries from the general public, constituents and stakeholders where appropriate;• Maintaining a filing system, associating previous papers with current correspondence, and extracting documents on request;• Complying in full with the relevant Data Protection rules and regulations• Liaising with Councillors, officials, Parliament staff, MSPs, MPs and MEPs;• General administrative duties as required.Key skills and competencies:• Knowledge and understanding of the local political scene• Knowledge and understanding of issues affecting the local community• Strong interpersonal skills with the ability to identify and take forward issues on behalf of constituents• Flexible approach to working with the ability to work on own initiative within a small local constituency office and/or at the House of Commons• High standard of administrative skills with a good working knowledge of Microsoft Office applications, such as Word, Excel, and Outlook• Good communication skills, both written and verbal with a polite, pleasant and confident telephone manner• Ability to deal with constituents and outside bodies in a confidential manner• Experience of dealing with sensitive issues and respecting the need for confidentiality• Strong organisational skills