Lingfung Ip Email & Phone Number

Kalamazoo, Michigan Area

Schaumburg, IL

• Technical architect managing the business operations of the software tools for and development environment of 230+ users worldwide. Coordinate continuous software development and release cycles across maintenance and.
• Championed product quality and customer satisfaction improvements by creating a Quality Assurance team and a formal support team from the ground up. Defined processes, deliverables, and… Show more Technical architect.
• Championed product quality and customer satisfaction improvements by creating a Quality Assurance team and a formal support team from the ground up. Defined processes, deliverables, and KPIs to drive improvements.
• Instituted lean QA processes for the test team, led application lifecycle management tool selection, and drove department wide adoption and integration into the existing workflow within 3 months; created and delivered.
• Facilitated the monthly release cycle for new software tools and offerings between end users, software application owners, system architects and internal IT service team to minimize downtime and impact to the business.
• Achieved a 94% reduction in production time by standardizing server configurations and automating deployment process for an annual savings of $100K.

Schaumburg, IL

• Combined telecommunication systems knowledge, integration experience, and quality assurance background to create simple and elegant solutions for real world engineering and serviceability problems.
• Eliminated 10+ years of technical debt on a released customer-facing SW deployment tool through innovative design architecture and advanced prototyping efforts; field service personnel saved $737K in the first 6 months.
• Improved both… Show more Combined telecommunication systems knowledge, integration experience, and quality assurance background to create simple and elegant solutions for real world engineering and serviceability.
• Improved both reliability and fault tolerance of our network data capture product by simultaneously redesigning both the hardware and software platforms.
• Leveraged common engineering hardware platforms and existing vendor relationships to drive down costs; eliminated 8 hours from the build process for every customer machine deployed by re-using integrated 3rd party.
• Collaborated with stakeholders across procurement, business, and Information Assurance teams to meet both cost and security requirements of the product lifecycle. Show less

Schaumburg, IL

• Led integration, validation and verification of 36 products across 10 local and remote development teams, starting as a tester and progressing to system lead, responsible for all validation activities, metrics.
• Managed the daily test activities for a team of 5 to maximize the test execution and defect find rates.
• Translated Concept of Operations and Customer Specification documentation into technical product requirements, test… Show more Led integration, validation and verification of 36 products across 10 local and remote.
• Translated Concept of Operations and Customer Specification documentation into technical product requirements, test scripts, and validation plans.
• Developed, maintained and enforced adherence to test engineering processes.
• Analyzed existing test cases, test strategies and identified coverage gaps.