Ling Chan Email & Phone Number

Lake Oswego, Or, Us

- Create, manage and optimize product data feeds for over 200 e-commerce clients on a variety of platforms such as Shopify, BigCommerce, WooCommerce, Wix, and others. - Manipulate e-commerce product data for Google Ads and Microsoft Advertising Ads through data sorting, extraction, and optimization to ensure product feed meets shopping channel criteria to industry's best practice. - Collaborate with Account Managers, Paid Search Specialists and Data Feed Team to troubleshoot data feed problems and errors in the Google Merchant Center to prevent and resolve any Google Ads disruptions.

Tualatin, Or, Us

- Analyzed historical delivery data to create a schedule for harvest 2021 fruit deliveries maximizing the winery’s operational efficiency, reducing the amount of idling fruit. - Communicated with 8 vendors weekly to collect information on fruit deliveries (time, tonnage, and grape variety) to construct weekly, daily, and hourly delivery schedules.- Analyzed historical labor KPIs to identify outliers, and recommended changes to estimated labor time to more accurately reflect average time spent on each activity.

- Collaborated with team to transition from in-person service delivery to online remote service delivery to continue providing craft center services for students during the COVID-19 pandemic. - Implemented an inventory management system using Microsoft Excel to monitor current inventory levels and determine items that needed to be replenished. - Created a database in Microsoft Access for inputting student information in order to create reports for administrators.

Corvallis, Or, Us

- Reviewed SEE’s annual budget of $5,000,000 by analyzing revenues, expenses, and buildings reserves to determine fee increase needed to continue providing service at current operational expenses. - Estimated fee percent increase by using forecasted demand for enrollment of students for FY22 and examining current operational budget.- Collaborated with Advisory Board members to create and present the final fee proposal, resulting in approval of a 4.49% increase to SEE’s student incidental fees for FY22.

- Minimized waste by developing and implementing a schedule for ingredient preparation based on daily customer demand variability. - Led team of 4 members during peak times to get orders out to customers in under 2 minutes by establishing process flow through assigning specific roles and procedures to team members; 75% of orders were completed in 2 minutes or less.