William Mo, Mba, Pmp Email & Phone Number

Vancouver, BC, CA

Vancouver, BC, CA

2023/04 ~ Present- Led Engineering Networking Pod, working on HAProxy re-design and API Gateway- Led Engineering Monitoring Pod, working on Monitoring Platform, including system design, build-up, migration, and continuous improvement2022/06 ~ 2023/04- Led one DevOps pod on CI/CD practices, including containerizing Jenkins, configuration as code.

Halifax, Nova Scotia, CA

- Led ServiceNow ITOM product customization and implementation, Discovery, CMDB, Event and Alert Management, Monitoring tools, Service Mapping, Hardware Asset Management, Cloud discovery, etc.- Support Security Incident Response(SIR) and Vulnerability Response(VR) module implementation, Rapid7 Integration- Change Enablement

- Consulting and pre-sales for technology and supply chain solutions.- Systems implementation and integration- Prototyping and piloting innovative opportunities.- Due diligence and evaluation activities relating to technology products and organizations.

Bonn, DE

· Belonged to Global Digitalization team, based in Shanghai, China. Direct report to IT VP in Bonn Germany, dot line report to Great China CIO.· Conducted market research on the innovation product on the supply chain related domain.· Work closely with start-up supply chain companies to apply the latest technologies into operation including IoT, wearable.

Clermont-Ferrand, Auvergne-Rhône-Alpes, FR

- Led "dealer communication platform" on both website and App for over 8000+ dealers- Led the product design and implementation on Omni-channel capability to support e-commerce on official website, TMall and JD.com- Prompted and apply DevOps in digital projects- Fully appled Agile in project/product implementation- Managed communication with different.

Dublin, OH, US

• Led WeChat related application, including build a distribution tracking system for Roche D to track cargo, several subscription account and service account building.
• Built SAP surrounding application EDI integration. Leverage the GXS, SAP PI, Seeburger and other EDI platform to exchange the business data.
• Built B2B order platform to provide easy order placement to reduce phone call order.
• Built and deploy warehouse RF scan and delivery notes printing solution for over 10 cities in China.
• Planning the long-term strategy and road map for China IT business, including but not limited to new CRM for DTP (Direct to patients) business, multi-channel marketing strategy, all-in-one company-wide mobile.
• Established China Cloud standard as Azure China to provide more flexibility to support ad-hoc business requirement.

Armonk, New York, NY, US

In charge of integrate the IBM System x offerings with Microsoft “System Center” applications, to simplify the deployment, provisioning, migration, monitoring and disaster recovery for data center operation. -Develop plugin for SCOM (System center operation manager) and SCVMM (system center virtual machine manager) with IBM System x series servers..

Paris, France, FR

This system called BPWS platform,which includes 3 web sites and the functions are concerning the order processing and management, contract review, report generation and checking, user account management. My responsibilities are as follows: Prepare for monthly and weekly report, manage KPI (Key Performance Indicators) and SLA(Service Level Agreement).

This project focuses on developing imaging, monitoring & reporting tools as well as using automation scripts to create test machines for Microsoft Test Automation Service group. My responsibilities are as follows: Developing C#, VBScript, Powershell, Windows script for project Leading the team and controlling all the projects Communicating with Microsoft.

OA software development

Master Of Business Administration (M.B.A.)

Bachelor, Computer Science