Linh Huynh Email and Phone Number

- Senior Scrum Master for a Digital Modernization Program: Led a €10 million Digital Modernization initiative over 3 years. 60+ team members at peak time who are organized in many Scrum teams from inception to implementation and evaluation. Employed Agile and iterative methodologies to deliver business outcomes with agility, efficiency, and cost effectiveness.- Agile Collaboration and Stakeholder Alignment: Fostered strong collaborative relationships with key departments and clients, ensuring transparency and alignment with program objectives. Facilitated regular governance meetings to prioritize tasks, conduct retrospectives, and drive continuous improvement.- Strategic Agile Planning and Execution: Contributed to defining the roadmap of business outcomes and EPICS, aligning them with the overarching client modernization goals. Facilitated planning sessions with cross-functional teams to ensure alignment on project objectives and timelines, utilizing Agile techniques like story point accounting.- Process Adherence and Quality Assurance: Ensured strict adherence to Agile processes and standard working procedures to guarantee quality outcomes and consistency across the program. Organized stakeholder meetings to maintain transparent communication and informed decision-making. - Risk Management and Communication: Proactively identified potential risks and implemented mitigation strategies to safeguard project outcomes. Served as the primary point of contact for global stakeholders, facilitating effective communication to ensure alignment on project goals and progress.- Program Management and Agile Facilitation: Developed comprehensive project plans detailing scope, timelines, budgets, and resource allocation to ensure successful project execution. Defined and managed program processes, procedures, and reporting mechanisms to efficiently oversee deliverables.

- Lead daily stand-ups, sprint planning, reviews, and retrospectives to ensure team alignment and focus. Actively support engineers by removing roadblocks and fostering an environment of continuous improvement.- Work closely with Product Managers and stakeholders to manage the backlog and align with the roadmap.- Inspire the team, recognize individual and collective accomplishments, and maintain high morale.- Collaborate with management to design and implement effective onboarding for new team members.- Provide guidance and support for team members’ personal development and performance.- Cultivate a work environment that encourages creativity and productivity.- Identify and address potential challenges to keep the team engaged and focused.- Involve the team in collaborative efforts to drive impactful improvements.- "2020 Best Performing Team" award for a team of 17 in a company of 1000+.

- Led the test management stream and resources, monitored scope, schedule, and budget, and ensured alignment with project goals.- Monitored and mitigated risks and issues within the stream, contributing to the quality risk identification and analysis throughout the project to ensure sufficient and accurate test coverage.- Defined, captured, and reported quality metrics used to measure overall project success.- Participated in the software development process, including fixing complex production code.- Led the management of monitoring programs and oversaw the follow-up of corrective and preventive actions programs.

- Designed and implemented scalable automated testing frameworks that adapted to the growing complexity of applications, ensuring comprehensive coverage and long-term maintainability.- Created automated test suites that significantly reduced testing time, enabling faster release cycles and more efficient development workflows.- Integrated automated tests into CI/CD pipelines, ensuring seamless, continuous testing that accelerated the delivery of high-quality software.

- Worked effectively with cross-functional teams, translating application storyboards and use cases into functional applications.- Helped maintain code quality, organization, and automation.- Prepared and produced releases of software components.Contributed to all phases of the development lifecycle.