- Manage 10-12 people Telesales team- Responsible for individual and team sales targets- Support staff to consult products, sell by phone, answer customer questions, make quotes, promotions- Support to handle problems, arising processes related to complaints, returns, and customer care before, during and after-sales- Coordinate with other departments to support staff to process orders and goods: purchasing department, customer care department, Loship store department, cargo driver regulation room- Make periodic target sales reports, make sales plans, and take care of new and old customers weekly and monthly for the Head of the Department- Statistics, synthesis and analysis of work-related data to support employees to fulfill sales targets- Training new employees- Building and developing a united team, for a common goal

CareerBuilder.vn is owned by CareerBuilder USA – a global leader in recruitment solutions. Empowered by world-class technology, a comprehensive partner network and superior customer service, the company matches the right talent with the right job and helps businesses build their winning team.Responsibilities:• Call/ meet customers, uncover the needs, deliver the best solutions that help customers solve their recruitment needs• Maintaining and expanding good relationships with existing and new clients• Customer account management: support and moderate recruitment information• Implement sales strategy and achieve sales targets• Be responsible for managing customer relations and sales• Ensure prompt collections and credit control• Be responsible for after-sales service

• Find and meet up new potential clients.• Approach and engage with customers.• Fact finding and consult customers with their recruitment plan.• Update market trend to clients.• Do monthly report and forecast to achieve the target.• Achieved the KPIs assigned each month.• Take care of customers after sales.

• Search for clients via phone.• Take the most advantages of available clients so as to get the potential clients.• Contact and consult Finance Products of HSBC Bank (Credit Card and Personal Instalment Loan) toclients.• Clear up queries of product and service, make sure to bring customers the best product, servicefrom HSBC brand.• Create and manage a sales plan to achieve the target.• Build up and maintain good client relationship.