Linh Bui Email & Phone Number

Honolulu, Hi, Us

Honolulu, Hawaii, United States

Responsible for locating and recovering human remains as a result of hostile actions, naturaldisasters, or mass-fatality incidents. Professionally trained to properly handle remains located inchemical, biological, and radiological environments.• Manages team’s mission equipment valued at over $1,000,000.• Provides IT support to team members completing computer-based training.• Received Certificate of Appreciation for exceptional performance supporting militaryexercise.• Active Secret security clearance.

United States

Responsible for engaging with customers and determining what optical product would meettheir glasses prescription needs using advanced measurement optical systems. Demonstratedexceptional product knowledge while working as a team member and meeting store objectives.• Operates advanced optical IT systems to determine and record customer data •Assisted 5,000+ customers with dispensing glasses, contact lenses, and accessories.• Conducted sales of high-end eyewear totaling $80,000 in the current year.• Clearly explained unique features and proper use applications.

United States

Hawaii, United States

Responsible for ensure network security; manages user accounts; troubleshoot software, hardware, and networking issues; assists staffs with set up computers; and monitors network and systems operation.• Perform system updates/configuration management for over 100 computers.• Assists 100+ students/staff members with laptop, printer, and mobile devices issues.• Uses the LAPS & EAD to management staffs account to ensure security and safety.

Honolulu, Hawaii, United States

Responsible for answering phone and email requests in support of organization’s helpdesk operations; manages user accounts; troubleshoot software, hardware, and networkingissues; assists walk-in support customers; enters data into the helpdesk system; and monitorsnetwork and systems operation.• Perform system updates/configuration management for over 100 computers.• Assists 1,000+ students/staff members with laptop, printer, and mobile devices issues.• Uses the Cherwell ticketing system to document, track and escalate customer issues.

Honolulu, Hawaii, United States

Responsible for taking orders accurately and efficiently and ensuring that all items are preparedaccording to the customer’s specifications. Prepared food items quickly and correctly followingestablished procedures. Handled and processed customer payments.• Assisted over 10,000 customers over a six-month working period.• Frequently worked 12+ hour shifts daily providing exceptional customer service.• Facilitated improving teamwork resulting in reduced customer wait times by 40%.