Linh Pham Email & Phone Number

Ho Chi Minh City, Ho Chi Minh City, Vietnam

- Develop a robust pipeline of opportunities with potential B2B clients. Identify client needs and suggest appropriate solutions of English programs for corporate clients.- Provision of information on English Program to client either face to face by presentation (at their office) or over the telephone/ email.- Present a professional and positive image of VUS at all times through a courteous and professional manner.- Implement the sales plan to achieve the assigned targets.- Drive sustainable financial growth through boosting sales and forging strong relationships with clients.- Handle cancellations or changes in sales order and communicate the changes with the related departments.- Coordinate with Academic Department to establish and improve application assessment criteria.- Develop and maintain a quality service by adhering to the process for managing all corporate inquiries: answering and following up inquiries, sending out and following up proposals and quotations, ensuring payments are processed on time as agreed in the contracts.- Follow up the client’s class during their course, get feedback from class participants and teacher, collaborate with Academic team and Customer support team to deliver customized product solutions and satisfactory services.- Provide good after sales service to have referral source or to get renewal contracts.- Provide monthly reports of revenue achievements to the Sales Manager.- Support Oversea Study Team in Sales, Marketing, Events.

Ho Chi Minh City, Ho Chi Minh City, Vietnam

-Acquire and maintain an expert level of knowledge about Oversea Study Program in The United States, Australia, Canada, Singapore, United Kingdom.-Give counselling to prospective students and their families regarding study opportunities: school programs,, admissions requirements, rankings, student life, tuition and scholarships.-Provision of information on institutions to students either face to face (at ILA Office) or over the telephone/ email.-Deliver excellent communication and consultation to convert from potential lead source to meet the pipeline & final sales target.-Follow up students’ applications and keeping students posted/ informed on offers/ rejections by the institutions.-Counsel and assist students in entry school application, scholarship interview, visa interview, visa application.-Conduct program orientation, pre-departure briefings for students before they flight to the study country.-Maintain the highest possible standard of customer service while always putting the student first.-Provide good after sales service to have referral source.-Work together with the Marketing Team to plan and engage in a wide range of recruitment by organizing exhibitions, workshop, fair. -Be interpreter and presenter for exhibitions, workshop, fair.-Be leaders for oversea summer course program.-Train and coach sale skills and knowledge about oversea study programs for new staffs.-Corporate with consular specialist and school representative to update visa policy and oversea market information.-Perform tasks as assigned by Sale Manager and Supervisor

Ho Chi Minh City, Ho Chi Minh City, Vietnam

-Consult and convince prospects to enroll the English course.-Take care of current student’s progress, providing the best after sales services to get re-enrollments, referrals.-Develop relationships with customers to maximize referral and renewal opportunities.-Attend training courses to upgrade sale skill, presentation and customer psychology analysis skills.-Support Marketing Team in monthly events to attract more prospects come to the center.-Perform tasks as assigned by Center Manager and Sale Manager.