Linh L.

Linh L. Email and Phone Number

Narrative Writer II at Riot Games @ Riot Games
Linh L.'s Location
Los Angeles, California, United States, United States
About Linh L.

Linh L. is a Narrative Writer II at Riot Games at Riot Games. Colleagues describe them as "Linh's strong knowledge in Pokemon, passion for PGO, a collaborative attitude and creative storytelling skills not only make them a valuable contributor to the team, but also a pleasure to work with. They took great pride in writing interesting stories and enjoyed watching how players immersed/entertained by them. They are creative, authentic and empathetic - a great addition to any team.", "I have had the absolute pleasure of managing Linh directly at Niantic in their role as a writer and editor for Pokémon GO. From their very first day Linh was process focused, a team player, and incredibly motivated when it comes to making our team and our process is the best they could be. Linh brought a level of organization and project management that we were lacking on the editorial side while bringing in fresh creativity to make our narrative throughout the game and marketing copy as engaging as possible. Linh brings structure and enthusiasm to every project they touch which is extremely critical when you are working cross functionally and with external partners. Their attention to detail, unmatched creative talent, and their incredible work ethic makes Linh a valued asset no matter what team they are on. They are trustworthy and has earned the trust of our cross functional teams and our external partners which is invaluable. When it comes to growth, it has been amazing to see Linh develop their narrative muscle even further. Linh had already had the skills and creativity to handle the narrative world of Pokémon GO, but after joining the team they have added new depth and character development that was sorely needed. Their fresh perspective, affinity for the brand, and the talent of learning how to speak through characters while still making them sound like unique individuals is a talent that is not often found. I am so excited to see what Linh does in the future as their narrative skill set truly sets them apart. As Linh’s manager, I found working with them incredibly rewarding. They are understanding of the process, open to feedback, and operates with honesty and transparency. They bring their true authentic self to work every day and is not afraid of having the difficult conversations. However, because of their kind and direct approach, the difficult conversations end up not being as difficult as there is mutual understanding and respect. As a manager, this is incredibly helpful as you always know where things stand with Linh so that you can both continue working towards the a mutual goal of team success. Being able to function as a team, collaborate as peers on projects, and understanding how our roles supported each other made managing and mentoring Linh one of my favorite things I ever did at Niantic. They are truly one of a kind and any team would be lucky to have them as a leader, cheerleader, and collaborator.", and "In her time working for me at MZ, Linh stood out for creativity, diligence, and adaptability. The task of crafting communications to players is a challenging and complex one, complete with notions of user segmentation, player management, and a good sense of marketing. Not only did Linh exceed at this role, she became better at it over time, responding quickly to feedback and extending her skills to go beyond what was asked, anticipate future needs, and demonstrate independence."

Linh L.'s Current Company Details
Riot Games

Riot Games

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Narrative Writer II at Riot Games
Linh L. Work Experience Details
  • Riot Games
    Narrative Writer Ii
    Riot Games Feb 2022 - Present
    Los Angeles, Ca, Us
    IP Strategy (Creative Foundations)
  • Niantic, Inc.
    Writer/Editor
    Niantic, Inc. Apr 2019 - Feb 2022
    San Francisco, Ca, Us
    ‣ Wrote and led Pokémon GO narrative including: seasonal live game story, Special Research, Pokémon GO Fest storylines, marketing campaigns, dialogue, and character creation.‣ Created in-game and marketing narrative for Team GO Rocket feature launch (12th Annual Shorty Award nominee).‣ Implemented seasonal narrative Special Research, starting with the Season of Mischief.‣ Managed and led end-to-end editorial, approval, localization, and publishing process of all Pokémon GO marketing communications.‣ Worked cross-functionally with features and live ops teams to ensure marketing aligns with product goals.‣ Liaised with The Pokémon Company and The Pokémon Company International teams to ensure all marketing communications are up to brand standard.‣ Ideated, storyboarded, directed, and coordinated brand approvals for Pokémon GO's only entirely organic video to surpass 1 million views.
  • Hearsay Systems
    Customer Education Manager
    Hearsay Systems Nov 2017 - Apr 2019
    San Francisco, California, Us
    ‣ Collaborated with Product, Engineering, and SMEs to develop training resources and product documentation‣ Wrote long-form and short-form blog and product content copy for Marketing and Product teams‣ Implemented and owned Customer Education team email marketing campaigns for monthly training webinar series end-to-end with use of Marketo‣ Organized Customer Education team projects using Trello‣ Streamlined communication processes and internal workflows to improve cross-functional collaboration‣ Managed and lead events and initiatives for Women of Hearsay and the Diversity & Inclusion Council ERGs‣ Created content for and ran workshop: Overcoming Impostor Syndrome‣ Gave a company talk: Embracing Your Best Creative Self‣ Founded Hearsay's Diversity & Inclusion Council
  • Mz
    Writer
    Mz Oct 2016 - Aug 2017
    Palo Alto, Ca, Us
    ‣ Wrote and edited sales copy and patch notes for top-grossing mobile games Game of War, Mobile Strike, and Final Fantasy XV: A New Empire, garnering on average 100k+ views daily‣ Worked with engineering, UI, and art departments on project to improve blog UI for better player experience‣ Organized meetings and events for internal employee interest groups (cosplay and Splatoon 2), therefore cultivating the MZ employee community‣ Created and executed content-driven campaigns to increase player retention and convert NPU to paying users‣ Implemented processes with Slack and JIRA to improve communication within team and across departments‣ Wrote marketing copy for the following: Final Fantasy XV: A New Empire preregistration page, App Store description, Play Store description, Android-wide promotional push notifications, and social media bios‣ Designed, wrote, and implemented test plans and test cases and communicated goals to QA team for efficient and thorough testing‣ Compiled technical documentation and new writer onboarding ConfluenceSee attached media for a few examples of my work.
  • Buildfire
    Educational Content Creator
    Buildfire Dec 2015 - Oct 2016
    Bend, Oregon, Us
    ‣ Created content for and managed Buildfire University, the central knowledge base for all help articles about the Buildfire platform‣ Scripted, filmed, hosted, edited, and produced video content for product knowledge base (hosted on WordPress)‣ Wrote additional help content based on calls with customers focused on understanding their pain points‣ Produced promotional and marketing video content to aid sales team in increasing inbound customers‣ Wrote copy, produced tutorial and announcement videos, and compiled help articles for product announcements‣ Contributed to the Buildfire Blog (How to Build a Restaurant App with Buildfire and How to Use Your Realtor App to Sell More Homes)
  • Gameflip
    Content & Community Manager
    Gameflip Apr 2015 - Nov 2015
    Bay Area, Ca, Us
    ‣ Oversaw all user-facing written content, such as social media, in-app and website text, FAQ/help content, and notifications‣ Spearheaded Gameflip blog launch and created blog content‣ Shaped customer service policy as well as had daily hands-on experience responding to tickets and app reviews‣ Moderated community on forums and social media platforms Twitter, Facebook, and Instagram‣ Contributed to major product decisions with Live Operations, Engineering, and Executive Board ‣ Assisted in testing both iOS and Android builds of Gameflip before pushing to live
  • Playnext (Defunct, Now Ijjji)
    Assistant Producer
    Playnext (Defunct, Now Ijjji) Jan 2015 - Apr 2015
    ‣ Executed SQL queries in order to gather data for various metrics reports on the status of the game ‣ Assisted Game Design team in implementing reward systems and gachas by using Microsoft Excel‣ Worked on Nova Smash, a mobile game that was available on both iOS and Android platforms, giving me a firsthand look at how the mobile games industry worked

Linh L. Education Details

  • University Of California, Berkeley, Haas School Of Business
    University Of California, Berkeley, Haas School Of Business
    General
  • Mt. Pleasant High School
    Mt. Pleasant High School
    High School Diploma

Frequently Asked Questions about Linh L.

What company does Linh L. work for?

Linh L. works for Riot Games

What is Linh L.'s role at the current company?

Linh L.'s current role is Narrative Writer II at Riot Games.

What schools did Linh L. attend?

Linh L. attended University Of California, Berkeley, Haas School Of Business, Mt. Pleasant High School.

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