Linh Phan Email & Phone Number

Austin, TX, US

Atlanta, Georgia, US

Atlanta, Georgia, US

- Established and executed common processes, tools, and best practices across Product- Drove alignment and execution of product launches + release readiness- Enhanced team member experience and empowered people to do their best work by managing team culture- Drove product/roadmap planning and informed strategic investments/problem spaces across multiple.

Atlanta, Georgia, US

Austin, Texas, US

Austin, Texas, US

• Built out and led on Go-To-Market plans to help inform the business on international expansion opportunities
• Worked with on the ground consultants to carry out and set up process in new markets
• Worked with global marketing teams on building localized competitor analyses which entailed looking at registration and revenue trends from third party sources to help inform marketing strategy in upcoming quarters
• Led a cross company team to create process to deliver monthly competitor recaps to educate the entire company at large
• Created wrap reports for marketing campaigns to detail effectiveness and attributable results

Austin, Texas, US

• Built out and implemented a new process for the Data Analytics team to help project manage their workflow and prioritize incoming tickets
• Managed the Strategy & Insights department budget and approved expenses for the team
• Created internal process for creation and tracking of marketing campaign wrap reports
• Built out tracking of Bumble Success Story user submissions and created a distribution process for cross team marketing utilization

Tempe, AZ, US

Austin, TX, US

• Work hand-in-hand with local business owners to understand their business, communicate the value of Main Street Hub's products, and cultivate a long-term relationship.
• Coordinate and execute a positive on-boarding experience for our customers, communicating effectively to exceed customers’ expectations.
• Establish Main Street Hub’s relationship with customers by delivering marketing consulting services and by proactively identifying opportunities that provide additional long-term value for customers, resulting in.
• Educate clients on best practices for social media and help them achieve their long term digital marketing goalsKey Metrics:
• Recognized for performance by upper management as a Top 2 Account Manager in Q1 of 2018
• Consistently meet or exceed a retention rate of 93% with clientele base

Round Rock, Texas, US

• Medium Business | Account Manager
• Responsible for managing 150 businesses in the Carolinas and Georgia with annual spends of $50,000 to $1M.
• Worked towards hitting and driving business to hit my quota of $12M yearly
• Provided a wide range of consulting with areas in: Desktop, Server, Networking and Storage

Round Rock, Texas, US

• Customer For Life | Account Manager
• Managed and provided IT solutions for over 1,200 thriving businesses
• Brought in over $300,000 of revenue in one quarter over attaining my quota by 130%
• Uncovered opportunities within these businesses and provided customized solutions to better and strengthen their current IT environment

Austin, Texas, US

• Update ad revenue spreadsheets daily to efficiently track company profits
• Develop creatives for social media platforms for outreach initiatives
• Research and network with potential partnerships for mobile app contentand rewards
• Schedule daily push notifications to accomplish marketing strategies

-Developed and maintained store promotions via social media platforms- Provided excellent customer service and maintained employeerelationships- Audited and compiled sales receipts and inventory into a spreadsheetdatabase