Linh Phan Email & Phone Number

Austin, Tx, Us

Atlanta, Georgia, Us

Atlanta, Georgia, Us

- Established and executed common processes, tools, and best practices across Product- Drove alignment and execution of product launches + release readiness- Enhanced team member experience and empowered people to do their best work by managing team culture- Drove product/roadmap planning and informed strategic investments/problem spaces across multiple departments- Enabled internal and cross-team collaboration/communication to align focus and execution

Atlanta, Georgia, Us

Austin, Texas, Us

Austin, Texas, Us

• Built out and led on Go-To-Market plans to help inform the business on international expansion opportunities • Worked with on the ground consultants to carry out and set up process in new markets• Worked with global marketing teams on building localized competitor analyses which entailed looking at registration and revenue trends from third party sources to help inform marketing strategy in upcoming quarters• Led a cross company team to create process to deliver monthly competitor recaps to educate the entire company at large• Created wrap reports for marketing campaigns to detail effectiveness and attributable results

Austin, Texas, Us

• Built out and implemented a new process for the Data Analytics team to help project manage their workflow and prioritize incoming tickets• Managed the Strategy & Insights department budget and approved expenses for the team • Created internal process for creation and tracking of marketing campaign wrap reports• Built out tracking of Bumble Success Story user submissions and created a distribution process for cross team marketing utilization

Tempe, Az, Us

Austin, Tx, Us

•Work hand-in-hand with local business owners to understand their business, communicate the value of Main Street Hub's products, and cultivate a long-term relationship.•Coordinate and execute a positive on-boarding experience for our customers, communicating effectively to exceed customers’ expectations.•Establish Main Street Hub’s relationship with customers by delivering marketing consulting services and by proactively identifying opportunities that provide additional long-term value for customers, resulting in long-term retention.• Educate clients on best practices for social media and help them achieve their long term digital marketing goalsKey Metrics:•Recognized for performance by upper management as a Top 2 Account Manager in Q1 of 2018•Consistently meet or exceed a retention rate of 93% with clientele base

Round Rock, Texas, Us

Medium Business | Account Manager•Responsible for managing 150 businesses in the Carolinas and Georgia with annual spends of $50,000 to $1M. •Worked towards hitting and driving business to hit my quota of $12M yearly•Provided a wide range of consulting with areas in: Desktop, Server, Networking and Storage

Round Rock, Texas, Us

Customer For Life | Account Manager•Managed and provided IT solutions for over 1,200 thriving businesses•Brought in over $300,000 of revenue in one quarter over attaining my quota by 130%•Uncovered opportunities within these businesses and provided customized solutions to better and strengthen their current IT environment

Austin, Texas, Us

•Update ad revenue spreadsheets daily to efficiently track company profits• Develop creatives for social media platforms for outreach initiatives•Research and network with potential partnerships for mobile app contentand rewards•Schedule daily push notifications to accomplish marketing strategies

-Developed and maintained store promotions via social media platforms- Provided excellent customer service and maintained employeerelationships- Audited and compiled sales receipts and inventory into a spreadsheetdatabase