1. Use quality tools such as PPAP, FMEA, MSA to plan the quality of the new products in advance. Achieve target of cancelling the special check within the begining 3 months of mass production.2. Deal with customer complaints by 8D reports within 7 days. Confirm effects to prevent the recurrence of the same problems.3. Keep the monthly information exchange with customers to achieve a win-win situation.4. Solve the problems in the industrial field in timely manner and provide technical support.5. Manage and maintain industrial instrumentation. 6. Confirm the progress periodically to assess the achievements of cost down. With the assistance of business, technology and check department, the target of decreasing 30% of the human costs has been finished in October 2012.