Imtiaz Latif Email & Phone Number

Poonch, Pakistan

• Managed a team of sales associates, providing daily guidance and support to ensure sales targets were consistently met.
• Implemented effective sales strategies that increased overall store revenue within the first year.
• Monitored inventory levels and coordinated with the purchasing department to maintain adequate stock levels and minimize out-of-stock situations.
• Conducted regular staff training sessions on product knowledge, customer service, and sales techniques, resulting in improved customer satisfaction scores.
• Resolved customer complaints and issues promptly and professionally, ensuring high levels of customer retention.
• Developed and implemented promotional campaigns and special sales events to drive foot traffic and boost sales during slow periods.

Poonch, Pakistan

• Demonstrated exceptional sales skills by consistently achieving and surpassing monthly sales targets, resulting in a significant increase in store revenue.
• Utilized product knowledge and excellent communication skills to engage with customers, understand their needs, and recommend suitable products, resulting in a high rate of customer satisfaction.
• Actively built and maintained strong customer relationships through personalized interactions, follow-up communication, and post-sale support, fostering a loyal customer base..
• Assisted customers in product selection, providing detailed information about features, benefits, and pricing to help them make informed purchasing decisions.
• Operated point-of-sale (POS) systems proficiently, efficiently processing cash and credit transactions with a high degree of accuracy.
• Maintained a clean and organized sales floor, ensuring merchandise was attractively displayed and well-stocked to enhance the shopping experience.

Poonch, Pakistan

• Provided exceptional customer service by warmly greeting customers, addressing their inquiries, and resolving any issues promptly and efficiently, ensuring a positive shopping experience.
• Accurately processed customer transactions using the point-of-sale system, handling cash, credit, and debit card payments, and ensuring the cash register balanced at the end of each shift.
• Managed cash registers, including opening and closing procedures, and maintained detailed records of daily sales and transactions, ensuring financial accuracy and accountability.
• Assisted customers in locating specific products, provided detailed product information, and made informed suggestions to meet their needs, thereby enhancing customer satisfaction and driving sales.
• Maintained a clean and organized sales floor and cashier area, ensuring that products were displayed attractively and that shelves were well-stocked, contributing to a pleasant shopping environment.
• Monitored inventory levels, coordinated with the stockroom for timely restocking, and reported any discrepancies to management, ensuring product availability and preventing stockouts.