Kris Cox Email & Phone Number

Ashburn, Virginia, Us

DXC Technology was created by the merger of CSC and the Enterprise Services business of Hewlett Packard Enterprise. Performance Tester in the Americas Testing Practice. Provide testing support for the optimization of application performance, including design and creation of test plans; design and creation of test scripts; test scenario design, implementation, and execution; analysis and interpretation of test results; and preparation of final report to clients. Testing skills have been developed over many years, starting from a coding background, moving over time to analysis and then to performance testing. Background covers several industries including financial transaction processing, life insurance, and health insurance, with a recent concentration in the entertainment industry.

Houston, Texas, Us

Performance Tester in the Americas Testing Practice. Provide testing support for the optimization of application performance, including design and creation of test plans; design and creation of test scripts; test scenario design, implementation, and execution; analysis and interpretation of test results; and preparation of final report to clients. Testing skills have been developed over many years, starting from a coding background, moving over time to analysis and then to performance testing. Background covers several industries including financial transaction processing, life insurance, and health insurance, with a recent concentration in the entertainment industry.

Phoenix, Arizona, Us

Senior Systems AnalystResponsible for performing requirements gathering, design, testing, project management, implementation, and support tasks, as well as providing first–line production support, ad hoc reporting, process evaluation and development, and in–depth analysis of data from various sources. Also designed, created, and executed performance tests using HP LoadRunner.• Designed and implemented semi–automated reports of customer service requests for use by eBT CSR Governance Board.• Developed many ad hoc queries and reports for use in reports to senior management.• Performed production support on an ongoing basis, providing both technical and customer–oriented solutions.• Examined incoming customer service requests, ensuring accuracy and completeness in reporting, plus initial assignment.• Served as IT Single Point of Contact (SPOC) for $25 million–dollar project involving an external vendor.• Served as QA coordinator for a major project to provide online individual enrollment ability.

Louisville, Kentucky, Us

Applications EngineerResponsible for performing coding, testing, implementation and support tasks needed to develop, maintain, and enhance computer solutions to meet the needs of the organization in the most effective and efficient manner possible.• Designed and implemented data collection methods and presentation formats to track various error conditions, and reported findings to senior management on a weekly basis.• Teamed with cross–platform team members and outside consultants to verify, stress, and enhance system performance.• Assisted with development of planning tool to determine scope of stress testing efforts for MetaVance client software.• Developed LoadRunner scripts and coordinated stress testing efforts for MetaVance client software.• Created or maintained project schedules for multiple overlapping stress testing projects.• Served as primary B&E on–call person for initial turn to production of MetaVance Plus system.

QA Technical CoordinatorResponsible for overseeing and performing technical aspects of QA software releases.• Analyzed all incoming error reports and determined causes of errors, assigning error resolution to appropriate personnel.• Maintained schedule for QA execution cycles, expediting problem resolution when necessary to keep to schedule.On–call Support Programmer/AnalystResponsible for keeping vital on–line and batch production systems functioning properly• Analyzed error reports, determined causes of errors, and implemented solutions in time–sensitive environment.• Repeatedly served as acting manager in manager’s absence.Programmer/AnalystResponsible for the development and maintenance of annuity processing and policy generation software.• Led project to automate monthly interest rate updates, thereby increasing efficiency and accuracy.• Led project to upgrade third–party customer correspondence generation software through two version levels.

Computer ConsultantResponsible for the development and maintenance of ad hoc queries and monthly batch processes.• Developed and implemented efficient ad–hoc and monthly queries on multi–terabyte electronic data warehouse.• Designed and implemented methods to correct corrupt data supplied by clients

Programmer/AnalystResponsible for the development and maintenance of various systems pertaining to bankcard payment processing.• Delivered new merchant certification and startup in half the normal time, using technology new to NPC, and having no prior experience with new merchant certification.• Performed upgrade of Authorization Billing system involving re–writing and upgrading major portion of system to COBOL II, as well as adding functionality to entire system to handle new product line.

Cincinnati, Oh, Us

Programmer/AnalystResponsible for the development and maintenance of various components of major computer system providing efficient systems/departmental interface (MRP system).• Developed critical international inventory report in record time for process improvement team.• Coordinated area efforts to switch users from hardcopy reports to on–line report management system.Information Systems Management Program (now Information Management Leadership Program)Selected for GE's competitive in–house "MS in MIS," which combines intense classroom instruction with several challenging work assignments in various functions of the business.• Helped lead team that redesigned and implemented interviewing process for ISMP (now IMLP) candidates.• Completed development of system to re–write COBOL 68 programs in newer version of language.

Bs, Computer Science, Mathematics

Computer Science

High School Diploma, College Prep