Martin Grabeck Email & Phone Number

Maintain Microsoft NT Environment Maintain E-Commerce Banking EnvironmentTake immediate action to correct problems within the environmentCheck for errors to minimize downtimeReceive host files and bank transfers to update accountsReceive ACH files from FedlineConstantly monitor websites that we hostContact with customers and client care (OSI) resolve interdepartmental issuesUpdate/move files to folders on ASP applicationsCheck accounts and files on SQL databaseSubmit SQL scripts for database fixesRun/execute batch jobs in UNIX & TCBS systemsRename file extensionsRun/Maintain production schedulesAffirm all banks online interfaces are up/available for daily usePerform scheduled backups of daily transactions/operating systemsUse Microsoft Outlook (communication tool)

Run/Monitor CA7 workflowRun/maintain/monitor Arcserve/Comcell/Network backupsMonitor Unix & NT consoles & backupsMaintain MVS standards & availability (including IPL & CICS availability) Perform emergency IPL’s due to system requirementsDetermine & correct system software & hardware problemsReview & process the production workflow & backupsHandle all after-hour Help Desk calls, provide solutions to basic problems or escalating callsFix basic job abends, maintain high productivity & assist programmers when neededAssist in after-hours Telecommunications/Network Control problems or callsRespond & recover from any system outages using correct proceduresCheck (hourly) & maintain various PC’s, Lans, routers, servers & bridgesProcess the daily OS CPMS upload & weekly copy claims systemReview the daily production schedule & make necessary alterationsProvide quality printing using a variety of forms & checks, including LAR & its packagingDocument problems (hardware/software) & contact the necessary personnel when necessary Performed Disaster Recovery test with Orion disaster team (on-site at Sunguard in Philadelphia

Run/maintain banks operating system (MVS)Run production on a daily basis in a fast-paced environmentFiche Machine/Printer experienceCustomer contactResolved banking issues with programmersWorked closely with supervisor maintaining A, B & C console operationsWorked with punch card/Binary CodeInsert adjusted rates on a daily basis for Cash Deposits (CD)Worked with Telecommunications when ATM’s were down

Computer Operations

Certficate, Computers