Ana Rita Mendes Email & Phone Number

Multidisciplinary Group Leader. Main domains: Mechanics, Hardware and Embedded Software Testing. 🚴

•Plan team activities with stakeholders•Keep track and report the projects' progress•Conduct product training and presentation sessions for clients•Analyse customer’s requisites to propose and develop the best-adapted EDI solutions

Porto, Portugal

• Generix Group delivers to its customers a wide range of services in areas such as data integration (EDI/EAI), B2B Collaboration (portal, e-invoicing, community management), Supply Chain Management (WMS, TMS, YMS) and Cross-Channel Sales Management. • As an IT consultant in Generix's Service Center in Portugal, my role is to develop and conduct the integration of different projects including in external clients or other Generix's Business Units over the world. • In this position, I have the opportunity to work with different technologies and environments, developing new projects using for example XPath functions, SQL queries or AWS Quick Sight setups. My favourite part at work is to combine the project analysis and its technical implementation with the communication with different customers in different languages.

Porto, Portugal

Ensure 55+'s project implementation in new territories and that the mission of recognizing the value of experience from people over 55 is fulfilled.Main functions: • Manage the expansion project in the North and Aveiro regions;• Coordinate the implementation of 55+ services with the internal and external teams; • Follow and bring new ideas to the e-commerce platform development;• Collaborate with different stakeholders to achieve strategic objectives;• Help the communication team in the content production.

Main functions:• Analysed customer’s requisites to propose and develop the best-adapted EDI solutions• Led training sessions for employees in other functions• Assured for regression testing for new product releases

Porto Area, Portugal

Main functions:• Improved application servers monitoring, and identified and solved potential issues;• Documented procedures and applications' functioning details;• Solved incidents and implemented change requests.IT: Use of Control-M to monitor and to create batch procedures for the applications working properly and configure Zabbix to aggregate all the relevant functioning data for troubleshooting. Learning and follow networking configuration using IHS servers, Windows server maintenance (IIS web services) and Linux Servers maintenance (ex: JBoss application server).

Porto

Main functions:• Guaranteed customer support• Reviewed and tested product's features• Conducted remote product teaching sessions

Leça Do Balio, Porto, Portugal

Main functions:• Managed customer issues through email and phone• Solved internal and external clients' problems: resorting to SQL; using HTML, CSS, and JavaScript; configured and monitored web servers• Led IT training sessions: designing and presenting training contentIT: Installation and maintenance procedures in Windows Servers (Windows SQL Servers, IIS web servers) using windows tools like PowerShell and Windows Scheduler. Basic procedures on CentOS and NGINX web servers configuration. Languages used: HTML, CSS and JavaScript, Ruby on Rails, SQL and Unix basic commands.

Porto Area, Portugal

Internship in the IT field

Porto Area, Portugal

Summer internship program - FEUP (PEV-FEUP)