Jordan Link Email & Phone Number

Burlington, Ma, Us

- Managing territory consisting of $5-7 million in annual revenue and 100-400 pharmaceutical, biopharmaceutical, and biotechnology accounts- Achieved over 20% growth of top ten accounts in 2022 from 2021- Achieved over 20% growth across entire territory in 2023 from 2022Key ProjectsDigital Tools Champion (January 2022-Present)- Member/consult in the multinational effort to enhance and unify digital tools across the organization (i.e. ERP, CRM, and other reporting tools)Salesforce Champion (October 2020-December 2022)- Operated as team expert working in coalition with the CRM team, providing insight for improvements to platform- Tested mechanics and processes for new Salesforce launches and integrationsSales Champion - Scepter 3.0 Cell Counter and Millicell® Digital Cell Imager (December 2021-December 2022)- Operated as team expert working in coalition with the Commercial Marketing team and product management- Provided product launch support for digital sales teams and customersWestern Blot Innovation Champion (February 2022-December 2022)- Operated as team expert working in coalition with the Commercial Marketing team and product management- Provided product launch support for digital sales teams and customers

Burlington, Ma, Us

- Achieved 27% growth across entire territory in 2021 from 2020- Managed a $6 million territory and over 100 pharmaceutical, biopharmaceutical, and biotechnology accounts throughout the USA and Canada

Burlington, Ma, Us

- Achieved 17% growth across top ten customers in 2020 from 2019- Maintained over a 40% win-rate since 2018, equating to almost 1,600 business opportunities and over $5 million in revenue- Cross-collaborated with sales support, product management, and technical service to resolve supply chain issues and implement integrated sales strategies- Worked with customers on a proactive level to craft a unique experience, focusing on uncovering specific needs and provide mutually beneficial solutions- Proactively trained all new contract employees on the Sales Acceleration team, all of which were offered permanent positions- Collaborated with technical service, sales enablement, and marketing to enhance the Salesforce leads process and empower our sales and specialist teamsKey ProjectsLead Share Program (2019-2021)- Responsible for all sales leads in the Research organization, resolving opportunities averaging around $1.4 million annually for accounts managed by the Sales Acceleration team- Assisted in development and led the adoption of the sales leads process throughout the North American Research organization

Burlington, Ma, Us

- Coordinates with team members to efficiently investigate and close business opportunities- Negotiates with customers to reach conclusions that benefits the company and meets customers' needs- Provides prompt responses to customers' needs and concerns- Continues dialogue with converted accounts to grow customer relationships and develop accounts- Utilizes internal resources to promote alternate or additional materials, based on customers' needs

High Ridge, Mo, Us

- Administration of material requirements planning (MRP) and vendor-managed inventory (VMI), which entailed review of forecast data to determine customer needs and prepare product quotes- Delivery of administrative and customer service support to the Sales Department- Management of two of the top five grossing customer accounts from an internal perspective- Responsibility in leading and accomplishing projects for new products and product extensions- Provision of prompt response to customers' needs and concerns- Identification of new business opportunities and acquisition of new customers- Proactive coordination with customers and internal departments, including Engineering, Shipping/Production, and Quality

Collinsville, Il, Us

- Deployment of a new email marketing campaign that generated more than 20% increase in subscribers and over 100% more leads than previous campaigns- Accountability for the design and development of the company’s first-ever newsletter- Development of web content comprised of comprehensive and step-by-step presentations of actual home projects and repairs- Initiation of efforts in prospecting new client, expanding client base, raising brand awareness, and acquiring new home projects by designing templates and email subjects

Minneapolis, Mn, Us

- Material planning and ordering, according to consumer purchasing rates and disposing rates of perishables- Responsible for keeping areas (coolers, refrigerators, freezers) up to OSHA standards- Supervision of new employees and facilitation of necessary training- Oversight and accomplishment of recurring high-stress and changing workloads- Ensured rapid resolution of customer issues to strengthen brand perception and customer retention

Master Of Business Administration, Data Analytics

Bachelor Of Science, Marketing And Management

International Business