Client Account Lead
Avanade is the global market leader in making Microsoft work for the Enterprise. Focused on enabling transformative Microsoft value within joint Accenture / Avanade client relationships.
Dec 2021 - Sep 2023
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Matthew Thompson Email & Phone Number
Client Relationship & Account Management Professional
1 work email found
@thompsonhome.com
LinkedIn matched
✓ Verified July 2026
4 data sources
Profile completeness 86%
Role
Client Relationship & Account Management Professional
Location
Calgary, Alberta, Canada
Who is Matthew Thompson? Overview
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Quick answer
Matthew Thompson is listed as Client Relationship & Account Management Professional based in Calgary, Alberta, Canada. AeroLeads shows a work email signal at thompsonhome.com and a matched LinkedIn profile for Matthew Thompson.
Matthew Thompson previously worked as Client Account Lead at Avanade and Team Lead, Client Success at Symend. Matthew Thompson holds B.Sc., Electronics Engineering Technology from Brigham Young University.
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*@thompsonhome.com
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Profile bio
About Matthew Thompson
A multi-disciplinary Strategic Account Manager - using my deep experience in technology delivery to assist in Partner, Client, and team management roles. I have held roles in Strategic Account Management, Relationship Building, & Full Cycle Client Engagement for web/intranet development and IT infrastructure services firms. Additionally, I am experienced in most aspects of enterprise IT infrastructure and software.Roles & Specialties: Partner Management, Business Relationship Management, IT Business Advisory, IT Management, Strategic Account Management, Business Development, Client Engagement Management, Project Management, Business Analysis, Entrepreneurial Ventures, Business Planning, Marketing & Sales
Listed skills include Solution Selling, Account Management, Business Development, Enterprise Software, and 37 others.
12 roles
Matthew Thompson work experience
A career timeline built from the work history available for this profile.
Team Lead, Client Success
Jun 2021 - Dec 2021
Client Success Manager
Symend is a leading customer engagement solution and technology provider pioneering Conscious Engagement, and helping companies realize the benefits of treating their customers like real human beings. Symend turns every interaction into an opportunity to foster relationship and brand loyalty, as well as optimizing financial performance. Symend’s Behavioral Engagement Technology™ delivers digital experiences that are hyper-personalized based on the science behind consumer behavior.
Mar 2020 - Jun 2021
Client Success Manager
Oct 2019 - Mar 2020
Relationship Manager
As part of the Client Services group, I help maintain and grow Benevity's largest client relationships
Jun 2018 - Oct 2019
Partner Account Manager
As a Partner Account Manager, I provide a consistent single point of contact and interface with the largest of our OEM Partners. My role is to ensure that our Partners successfully implement CSI products and services in a coordinated and professional manner while creating loyalty, confidence and trust. I provide the cross-functional expertise to problem solve crisis and procedural situations while building and maintaining strong relationships with our Partners at various levels. I advocate for both the Partner and our internal teams, conveying Partner issues and priorities, while coordinating messages and solutions from internal Customer Care, Product, Sales and Marketing teams to the Partner. Often called upon to parse diverse information sources and to collaborate across multiple teams and organizations to balance competing requests and reconcile stressful situations - all with an eye toward maintaining the highest degree of Partner satisfaction.
Apr 2016 - Jan 2018
Manager, Business Development
Avro Strategies' possesses deep skills and expertise in aviation as well as web-based SaaS technology. Our flagship Charter Planning Software product is a down-to-earth, scalable solution, whether your aviation business is ad hoc flying, camp deployments or reoccurring charters. From training to take-off, sales to payments, and bulletins to safety – your business won’t be left in the air.Avro also offers data analytics & mining for your "Big Data", web-based software development and technology consulting.
Jul 2015 - Apr 2016
Account Director
In addition to the duties listed below:- Acted to establish methodologies for Strategic Account Management- Handled Account Management responsibilities for Western Region (prairies)- Administered difficult multi-partner and client project and support relationships
Feb 2013 - Oct 2014
Senior Account Manager - Western Region
Joined NLC as part of the newly created Account Management team. Duties included:- Account Management of NLC's largest western clients- Client satisfaction and continued business partnership- Engaging software partners in client projects- Creation of MSA's and SOW's, and well as responding to RFQ/RFP's- Liaising with C, VP, and Director level executives- Acting as project escalation point and consultant
Feb 2011 - Feb 2013
Executive Account Manager
Was a member of the Business Development & Client Management team bringing a new company to a new territory.
Aug 2009 - Oct 2010
Account Executive
Responsible for Business Development & Client Management. - Oversaw projects and individuals executing IT infrastructure enhancements for a diverse clientele- Sold a wide array of networking, security, disk array, printing, workstation, collaboration, and IP telephony equipment, as well as professional services to mid-market and enterprise clients- Tasked with overall client satisfaction and growth in my customer portfolio- Held several sales certifications such as Cisco, Symantec, VMWare, Citrix, Juniper, etc.
Nov 2006 - Mar 2009
Project Manager / It Architect
Member of the outsourced IBM project delivery team serving CP Rail. Duties included:- Project management of IT infrastructure projects- IT Architecture duties on smaller projects (dual role)- Tracking and maintaining technical and project documentation
Jul 2005 - Nov 2006
2 education records
Matthew Thompson education
B.Sc., Electronics Engineering Technology
Education record
FAQ
Frequently asked questions about Matthew Thompson
Quick answers generated from the profile data available on this page.
What is Matthew Thompson's role at their current company?
Matthew Thompson is listed as Client Relationship & Account Management Professional.
What is Matthew Thompson's email address?
AeroLeads has found 1 work email signal at @thompsonhome.com for Matthew Thompson.
Where is Matthew Thompson based?
Matthew Thompson is based in Calgary, Alberta, Canada.
What companies has Matthew Thompson worked for?
Matthew Thompson has worked for Avanade, Symend, Benevity, Calgary Scientific Inc, and Avro Strategies.
How can I contact Matthew Thompson?
You can use AeroLeads to view verified contact signals for Matthew Thompson, including work email, phone, and LinkedIn data when available.
What schools did Matthew Thompson attend?
Matthew Thompson holds B.Sc., Electronics Engineering Technology from Brigham Young University.
What skills is Matthew Thompson known for?
Matthew Thompson is listed with skills including Solution Selling, Account Management, Business Development, Enterprise Software, It Management, Sharepoint, Project Management, and Crm.
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