Global responsibility for Intertek’s Assuris and CSF (Cristal and Checkpoint) businesses.Intertek Assuris is a global network of scientists, engineers and regulatory professionals in 15+ countries across Canada, USA, France, UK, Germany, Denmark, Italy, Sweden, Spain, Turkey, China, India, Vietnam, Hong Kong, Australia, Japan & Korea. We help clients in human and environmental health, toxicology, product safety and quality, sustainability, and scientific & regulatory affairs. We serve a variety of industries, with a particular focus on Chemicals & Biocides, Food & Nutrition, Pharmaceuticals & Healthcare, Cosmetics, Electricals, Food Contact, Packaging, and Consumer Products.Intertek Cristal, part of CSF Group, is a team of 200+ health, safety and security professionals providing risk management solutions to the hospitality and hotel industry. Established in 1996, Cristal serves some of the world’s leading hospitality groups and hotel brands in the UK, France, Spain, Italy, Portugal, Greece, Morocco, Turkey, Tunisia, Egypt, UAE, Saudi Arabia, Oman, Bahrain, Brazil, Mexico, Dominican Republic, Costa Rica, Jamaica, Mauritius and Thailand.Intertek Checkpoint, part of CSF Group, serves top global travel and tourism businesses by performing audits and due diligence. Founded in 2006 in the UK, Checkpoint has conducted audits of more than 70,000 hotels and accommodation establishments in over 100 countries through its experienced team of auditors across the globe.

Global responsibility for Intertek Check Safety First (CSF) having 2 companies, Cristal and Checkpoint.Acquired by Intertek Group in 2019, CSF is a global leader in providing risk management solutions to the travel, tourism, and hospitality industry. Our 2 group companies, Cristal and Checkpoint, employ one of the largest groups of quality, hygiene, safety, and security experts in the world, and boasts more than two decades in the field. Our business is headquartered in the UK and spread across Spain, Italy, Brazil, Portugal, Greece, Turkey, Morocco, France, Tunisia, Egypt, UAE, Saudi Arabia, Oman, Bahrain, Mexico, Dominican Republic, Costa Rica, Jamaica, Mauritius and Thailand.2022 Highlights:Successfully positioned CSF as one of the fastest growing businesses in the Intertek Group by delivering a remarkable turnaround performance in 2022 with 56% growth in revenues and an 840-basis point improvement in profit margin on year-over-year. Delivered a highly ambitious food safety assurance project during the world's largest sports event. Elevated Intertek CSF as a thought leader in hospitality assurance and sustainable tourism by promoting senior leaders from our team to speak at international conferences and summits in the UK, Europe and the Middle East. Secured a new long-term, multimillion £ contract with a government establishment in the Gulf to improve safety compliance and promote tourism in the region. Laid the groundwork for the company's continued growth and prosperity by building a collaborative culture and teamwork, implementing a robust leadership structure, and developing a clear growth-oriented vision.

Regional responsbility of 15 different business units spread across 9 countries of Middle East, North Africa & Pakistan (MENAP), covering Products portfolio of Intertek (Business Assurance, Softlines, Hardlines and Electrical) and Marketing function.

Regional responsibility for Business Assurance division and Marketing Discipline in KSA, UAE, Oman, Qatar, Bahrain, Kuwait and Pakistan.

Responsible for Business Assurance division of entire Gulf Region. Leading a cross-functional team at executive level, spearheading all facets of Business Management (P&L, Budgeting, Forecasting, Business Development, Sales, Key Account Management, Service Delivery, Operational Excellence, Revenue Planning, Team Development, Competence Enhancement, Succession Planning, Compliance Control, Portfolio Expansion and Client Retention).

Leading a cross-functional team at executive level, looking after all facets of Business Management (P&L, Budgeting, Forecasting, Business Development, Sales, Key Account Management, Service Delivery, Operational Excellence, Revenue Planning, Team Development, Competence Enhancement, Succession Planning, Compliance Management, Portfolio Expansion and Client Retention).Significant Achievements during Year-2017:10X Energizer award from CEO47% growth in year-on-year Sales results21% growth in year-on-year Revenue results20% growth in Operating Profit against given budget162% growth in year-on-year volume of Training Business 89% NPS (Net Promoter Score)45% reduction in bad-debts provisionSuccessful products diversification (ISO 55K, 50K, HALAL, BRC, ISO 27K and ISO 22301)Successful retention of team (Zero employee turn-over)Implemented team succession planIntroduced monitoring of CPD (Continuing Professional Development)

Management of Certification Business Line at Country Level, comprising of 10 Business Units in 5 offices (Al-Khobar, Riyadh, Jubail, Jeddah & Yanbu). Responsible for P&L, Sales & Technical compliance of Certification, Auditing & Training Services. Development and Mentoring of a multi-cultural team of Tutors, Auditors, Sales and Back-office resources.Significant Achievements during Year-2015:46% growth in year-on-year Operating Profit results20% growth in year-on-year Revenue results25% growth in year-on-year Sales results49% Increase in Utilization rate of full time auditors & trainers 31% Reduction in cost of auditor logistics/ man-day delivered 70% Increase in auditors' qualification codes 80% Decrease in invoicing lead time41% Decrease in DSO (Days Sales Outstanding)Successful product diversification (ISO 50K, 27K, 20K, FSSC, 13485, CE Marking etc.)MER's top performer in Technical & Operations ComplianceSuccessful in retention of entire teamImplemented succession planIntroduced awards and recognition system Launched social media accounts of BV KSAZero NCs in Internal Audits

Management of Certification & Training Business at Country Level [Budgeting, Forecasting & Operations Planning; Business Development & Marketing; Client & Contract Management; Management of Accreditation (UKAS/ANAB) and BV Global requirements; Auditors/Trainers development & performance management; Scheduling & execution of audits & training programs; Monitoring of certification approval process and control of certificates issuance]Significant Achievements:52% growth in year-on-year revenue results41% growth in year-on-year sales resultsEffective business networking - More than 30% new certification sales through referrals channelParticipated as Guest Speaker in seminars & conferences on ISO 22301, 50001 & QMS46% growth in year-on-year training revenue resultsHighest ever delegate occupancy ratio achieved in IRCA training coursesSuccessfully concluded accreditation audits of ANAB and UKASBest rating in Middle East Region on Technical Approval ProcessBest rating in Middle East Region on operational excellence (scheduling and contract management)

Project Management of Process Optimization and Siebel Implementation in BV Middle East Region (UAE, Saudi Arabia, Qatar, Egypt, Lebanon, Iran, Kuwait, Oman and Bahrain). A customized solution to automate and control the entire process of certification business [contract administration, audit scheduling & reporting, non-conformities management, technical review and approval, certificates' issuance, invoicing, performance evaluation, KPIs reporting (Dashboard), document management (eDossier)].

Ensuring compliance against the requirements of accreditation bodies; Review and processing of audit reports and related documents for approval of certification; Performance monitoring and professional development of auditors and trainers; Liaison with international certification centre (ICC) on technical affairs; Internal audit against accreditation requirements (ISO 17021) and corporate procedures

Monitoring of auditor's qualification process; Monitoring compliance against the requirements of accreditation bodies; Technical review of audit reports and related records; Liaison with international certification centre (ICC) on technical affairs

Lead Auditor & Trainer QMS (ISO 9001), OH&SMS (OHSAS 18001) EMS (ISO 14001) & FSMS (ISO 22000)Certification Audits:More than 360 man-days of auditing experience in several national and multinational organizations of various industrial sectors, including Oil & Gas, Chemical, Construction, Mechanical / Fabrication / Steel, Industrial Machinery, Aviation, Healthcare / Hospital, Pharmacy, Manufacturing, Marine / Port Operations, Shipbuilding, Water & Electricity Supply, Design / Engineering, Trading, Automobile Manufacturing, Hotel / Catering, Logistics / Transportation / Cargo Handling, Environment Management, Sewage Services, Travel & Tourism, Telecommunications, Information Technology, Banking, Education and Public Administration sectors.Training:Tutor for different courses on disciplines related to Quality, Health, Safety, Environment Management System development, implementation and auditing. Experience of handling trainees and delegates from senior executive level to worker/officer level of different organizations.Business Development:Certification application review, contract development and review, technical & commercial negotiations, customer presentations and meetings.Technical Role:Review of technical aspects of audit reports and related records; processing of audit files for approval, correspondence with international certification centre (ICC) on technical issues.

HSE-MS Implementation and Certification Project; Internal Auditor (QA, HSE & IOSA); Trainer & Facilitator; Project Management - EU Recovery Action Plan; Editor HSEQ Newsletter

ISO 9001 Certification of Supply Chain Processes; Contractor and Supplier Management; Supply Chain Process Mapping & Re-engineering; Innovations Management (New & Existing Product Development); ERP (JD Edwards) Data Adminitrator

GMP & QA compliance monitoring and reporting; Systems Development and Implementation; Contractor and Supplier Management; Auditing and Assessment

Quality Control – Chemical Laboratory; Quality Control – Microbiology Laboratory; Process Validation and Qualification; In-process production & quality control