Sandra Coté Email and Phone Number
I'm high-energy customer success and sales leader with over 15 years of combined experience in technology and advertising industries. I’m customer-focused professional entrepreneurship who is passionate about making a positive impact in the lives of others. Throughout my careers, I have developed a deep understanding of needs and challenges that sales professionals and entrepreneurs face. I know firsthand the importance of having a strong support system and the right tools to achieve success. I enjoy to work effectively with others toward common goals and developing and managing new business opportunities. I have a proven track record of exceeding sales goals, building and maintaining strong relationships to drive repeat business. I believe that effective sales is about creating value for customers and building trust, and I always strive to provide the highest level of service to those I work with.At the end of the day, what drives me is the desire to make a difference in the lives of others, whether it's supporting entrepreneurs or empowering sales teams to reach new heights. I am committed to making a positive impact in everything I do. * Sales Strategy * Relationship Management * Negotiation Tactics * Account Management * Customer Success * Management Skills * Budget Management * Decision-making * Problem Solving* Customer Service * Interpersonal Savvy * Business Development
Jpmorgan Chase & Co.
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Associate BankerJpmorgan Chase & Co. Sep 2023 - PresentNew York, Ny, UsEducating clients on the usage of technology self-service options such as leveraging the Chase Mobile App, Chase.com, and ATMs to complete their banking needs, whenever, wherever and however they want. Building relationships with clients by sharing product knowledge and solutions and introducing them to our licensed bankers when an additional opportunity is identified. Helping clients with everyday transactions such as deposits, withdrawals, payments, reordering a debit card, setting up a direct deposit or helping update their address, accurately and efficiently, while complying with all policies, procedures and regulatory and banking requirements.
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Career TransitionCareer Break Apr 2023 - Aug 2023As a dynamic professional with a diverse background, I thrive on embracing change and exploring new horizons. With the support of LHH transition career coach, provided by Microsoft, I was able to embrace a change and to explore new horizon. I committed to continuous growth and to invest in my skillset to explore new opportunities. This support provided me the perfect tools to find the next meaningful chapter in my career journey.
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Direct Sales And Success - Smb And EduMicrosoft Inc Nov 2021 - Mar 2023Redmond, Washington, UsBuilt relationships and recommended the best solutions based on the IT needs for small business and schools. Trusted advisor responsible to demonstrate Microsoft technology and to provide technical details and research to meet customers IT goals.* Created $1M+ in pipeline FY23 Q1 to Q3;* 100% cloud sales goal achieved in FY23 Q1-Q2 and generated a strong Microsoft competitive advantage over it’s competitors.* Identified new opportunities and recommended hardware and cloud solutions that streamlined processing, decreased operating costs, and improved collaboration and security processes. * Maintained sales results while orchestrating the implementation process between Microsoft Partners and clients. * Doubled the existing customer list by prospecting and creating net new customers. * As a member of the diversity and inclusion team, I concentrated on community engagement, leveraging internal resources to promote well-being and foster inclusion. -
Specialist SalesApple Inc Aug 2014 - Nov 2021Cupertino, California, UsIdentified customer’s needs to present the appropriate solutions and ensured that they were educated about Apple’s Services. Achieved the store objective by driving hardware revenue sales for both consumer and business team. *Top 5 revenue producers in the store (even though part time). *20 customer interactions per day. 80% NPS results as high as above the store’s results. *Maintained current store, product and promotional knowledge to drive consistent sales. *Increased Store sales by cross-selling complementary items. * Wellness Champion specialist in 2019 motivated the team to learn how to optimize their well-being through the tools and resources offered by Apple Wellness Center. *Results-driven and self-starter who values accountability. A great teammate that thrives and inspires the team in order to meet goals and objectives. -
Advertising Manager Marie Claire BrazilEditora Globo Nov 2009 - Dec 2012São Paulo, Sp, BrManaged sales and staff of 4 account executives and 60 sales representives national and international with a budget of $15 million a year. *Directed a $10M sales portfolio with high end advertising agencies in Brazil such as JWT, Ogilvy, McCann Erickson, Giovanni FCB. *Restablished presence of Marie Claire on the Fashion Market organizing sales forces, supervising territory and regional sales team. Grew Fashion ads revenue 150% in the first 2 years. *Renewed and expanded several contracts with the most significant customers of Fashion and Beauty Market. *Generated and presented strategy and performance updates to executive leadership council during annually business reviews and planning meetings. -
Marie Claire 10Th International Conference - Advertising Sales Manager Marie Claire BrazilEditora Globo May 2010 - May 2010São Paulo, Sp, BrDuring the conference (3 days)we evaluated the performance of the brand and defined goals to expand the magazine as a Multiplatform Brand, bolstering it digital offering, developing marketing promotion and advertising projects. The event hosted 35 Marie Claire editions from 5 continents with 18 different languages.
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Enterprise Sales Account ExecutiveEditora Globo Jul 2001 - Nov 2009São Paulo, Sp, BrMaintained and expanded the relationship with strategic client accounts. Managed the portfolio of key accounts, achieving assigned strategic account targets, establishing long-term strong client relationship, suggesting innovative and creative project ideas and monitoring sales performance metrics. *Grew Ad Revenue 30% yearly and responsible for the negotiation of terms with 3 larges accounts Unilever, Ford and J&J. *Directed a $20M sales portfolio with high end advertising agencies in Brazil such as JWT, Ogilvy, McCann Erickson, Giovanni FCB. *Directed effort to negotiate partnership with clients for events and special projects that support agressive growth of the market share, revenue and profitable penetration strategies.
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Enterprise And Smb Sales Account ExecutiveEditora Simbolo Jul 1997 - Jul 2001São Paulo, Br*Managed a $ 7 million sales portfolio over 10 enterprises account such as Unilever, Procter and Gamble and Nivea. *First Year grew 50% in ads revenue contracts with most significant SMB accounts for the company. *Continuously grew ads revenue 20-30% yearly. -
Account Executive Payable And ReceivablesAlcoa Sa Jan 1994 - Jan 1997Pittsburgh, Pa, UsRenegotiated payment terms with dozens of suppliers. Coordinated approval processes of all accounts payable invoices. -
Account Executive Payables And ReceivablesNational Bank Of Brazil Oct 1989 - Mar 1994Processed and average of 200 invoices per month for a large-scale organization. Reduced time and costs, and increased efficiency by introducing new accounting procedures.
Sandra Coté Education Details
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Fiam-FaamCoursework In Public Relations -
Sbdg - Sociedade Brasileira De Dinâmica De GrupoBasic Training Program In Group Dynamics - 285 Hours
Frequently Asked Questions about Sandra Coté
What company does Sandra Coté work for?
Sandra Coté works for Jpmorgan Chase & Co.
What is Sandra Coté's role at the current company?
Sandra Coté's current role is Customer Success and Sales Executive I Customer Service l Relationship Builder | Growth Catalyst and Sales Strategic I Account Management I Innovation | Mental health and Wellness Advocacy | Entrepreneur | Rainmaker.
What schools did Sandra Coté attend?
Sandra Coté attended Fiam-Faam, Sbdg - Sociedade Brasileira De Dinâmica De Grupo.
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