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I love to ideate and build digital solutions that stimulate business growth through data, analytics and technology. I design, create, scale, and oversee solutions that amplify the customer experience and catapult businesses to the next level. As a leader, I assemble amazing teams capable of deploying innovative strategies and solutions while constantly adapting to ever-shifting change. I emphasize agility, growth, mentorship, and collaboration. I look for ways to build consensus across diverse geographies and handle high-stakes communications with ease. As an individual contributor, I'm constantly seeking ways to learn cutting-edge skills to position my clients and employers for future growth. I'm customer-obsessed, always striving to improve the customer experience by connecting with customers and leveraging data, leading practices, and innovation to wow customers and end-users with results. I thrive in ambiguous spaces, working in partnership with customers to define and design solutions that produce meaningful change and transform existing paradigms. As a natural storyteller, I excel at introducing business cases and pitches to investors and am passionate about speaking in front of business and tech audiences. Throughout a distinguished career, I've held several leadership positions across business landscapes including startups, management consulting, strategy, business transformation, design, product development, and engineering firms. I've amassed over 25 years of experience and robust skills while leading mission-critical business and digital transformation projects for diverse industries including healthcare, financial services, retail operations, and software/SaaS product companies. Specialty areas include: Executive Leadership • Digital Transformation • Data Strategy • Data Governance • Big Data Management • Artificial Intelligence (AI) • Machine Learning • Advanced Analytics • Strategic Planning • Multi-Cloud Technology • API Services • Interoperability • Startups • SaaS Solutions• Product Development • Systems Architecture • Technology Portfolio Rationalization • Process Optimization • Agile Methodologies • Business Case Development • Investment Strategy • InfoSec Risk & Compliance • Regulatory Management • Board Presentations • Investor Relations • Change Management
Gray Matter Analytics
View- Website:
- graymatteranalytics.com
- Employees:
- 34
- Company phone:
- 212-314-8000
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Vice PresidentGray Matter AnalyticsChicago, Il, Us -
Principal - Insights & Data | Cto - Data And Ai Solutions, Tmt PortfolioCapgemini Sep 2022 - PresentParis, France, Fr -
Member Board Of DirectorsAananda Arts 2022 - PresentNon-profit organization
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Chief Technology OfficerGray Matter Analytics 2015 - 2022Chicago, Illinois, UsSpearheading and scaling a cloud-native analytics startup from the early stages, I've played a pivotal role in growing company revenue significantly. I've shaped the product vision, technology strategy, development roadmap, and scalable deployment architecture for healthcare data analytics and AI/ML SaaS solutions for multiple health systems and health plans.Key contributions:• Defining the cloud-native product development and operations architecture, infrastructure, and tools, overseeing the design, development, and deployment of the product utilizing Azure and AWS• Decreasing cloud operating costs by 60% through product architecture, data processing optimizations, and negotiating favorable terms and discounts with cloud vendors• Deploying open-source technology-based SaaS product infrastructure in 4-6 weeks• Reducing the infrastructure deployment timeline by 75% to <1 week • Delivering a 3rd-party penetration test within 30 days of hiring a vendor to produce client certification requirements and accomplished the highest security score of 5 • Procuring a SIEM implementation partner to deploy Azure Sentinel in <4 weeks• Partnering with a consultant to configure 60+ security controls in <90 days to ensure SOC2 audit readiness• Delivering data strategy and data governance implementations for healthcare and financial services clients• Raising the company profile by publishing numerous articles about data, analytics, and AI/ML and its applicability to healthcare • Facilitating investor presentations to fund product development and growth• Recruiting a talented 20-member engineering, DevOps, and data science team capable of building, operating, and supporting the SaaS product, emphasizing creativity, innovation, and autonomy to strengthen organizational resiliency• Overseeing 3 direct reports and 23 technical assets, retaining 80% over 3 years• Governing security and compliance, developing information security policies to achieve HIPAA and SOC2 compliance -
Director, Analytics Innovation And TechnologySears Holdings Corporation 2012 - 2014Chicago, Il, UsI led the advanced analytics and data application portfolio and team across retail operations and multiple Sears business units while concurrently directing a 120-member multi-shore analytics team to achieve business objectives. I oversaw budgets of ~$3M-5M and realized savings of 30%+ by reducing the application portfolio by 30% and team size by 45%.Other key contributions:• Delivered analytics solutions to enable integrated retail strategy, gamification, and LEAN improvements• Drove the data and analytics vision, product strategy, and operational technology by integrating emerging technologies• Executed technology implementations to align with the corporate growth strategy and amplify the customer experience• Orchestrated the solutions definition for a scalable, sustainable analytics platform serving as a foundation for delivering the business’s analytics needs by integrating and governing data from online, mobile, and store customer interaction points• Defined the framework for rationalizing data and analytics applications, championing technology simplification, standardization, productization, and cloud adoption to avert long-term costs -
Senior Associate / Senior ManagerStrategy& 2009 - 2012New York, Ny, UsPresiding over strategic client engagements, I led data strategy, data governance, advanced analytics, and technology transformation for multiple key clients’ business transformation initiatives end-to-end.Key contributions:• Reduced the application portfolio by 45% and costs by $200M+ through application rationalization for a mortgage client• Set forth the integrated marketing, sales, and service strategy, roadmap, technology architecture, data governance model, and business case to realize a client health plan’s business strategy and readiness for the Affordable Care Act. • Defined 5 middle back-office monetization solutions, identifying $1.5B+ in revenue for a global T-5 bank client.• Steered the formation of the information management strategy and operating model of a higher education client’s data organization• Governed a bank client’s business transformation program and roadmap —planning, structuring, launching, and directing multiple work streams to deliver $180M in benefits and operationalize enterprise-wide data governance and data quality • Oversaw the architecture, technology, implementation, and vendor selection of a regional bank client’s 3-year business transformation roadmap across marketing, sales, service, and analytics, decreasing implementation costs by $90M • Aligned innovative technology solutions with business capabilities, containing costs of <$20M annually for a regional bank • Generated new business by producing sales proposals, RFP responses, and strategic solutions for prospective clients • Expanded intellectual capital, leading research and marketing artifacts for the IT strategy practice, focusing on topics such as emerging technologies, technology rationalization, BI, advanced analytics, social media, data governance, and big data -
Associate Vice President, Business Transformation And AnalyticsSutherland Global Services 2008 - 2009Pittsford (Rochester), Ny, UsBuilding the predictive analytics/data sciences practice within the Business Transformation Group from the ground up, I fueled revenue growth by creating methods, processes, and high-impact marketing collateral to convey the business proposition and value of consulting services. I led a top-performing 50-member global analytics team to drive key client and stakeholder engagements in business performance improvement and integrated customer management, achieving 200%+ in ROI. Other key contributions:• Boosted client satisfaction by 10%+ through analytics• Increased client business efficiency and powered improved performance by leading strategic consulting engagements • Delivered process monetization, cost reduction, process improvements, and customer management enhancements -
Manager, Financial Services Technology And Information ManagementBearingpoint 2004 - 2008Amsterdam, NlI led the information management solution strategy and capability enablement for global FS clients, holding ownership of the design and implementation of various projects. I deployed BI COEs, delivered efficient information analysis, and improved decision-making capabilities in customer and risk management. I also drove significant cost savings. Other key contributions:• Delivered an 80% lift in analyst productivity with a state-of-the-art analytics and business intelligence platform for a global T-5 bank client• Crafted the data strategy and distributed data architecture for a United Kingdom based global T-5 bank client• Designed and implemented a Master Data Management (MDM) and Customer Data Integration (CDI) capability for a top wealth management client• Introduced offerings to market including AnyShore analytics and customer data integration solutions • Led business development activities including research, proposals, collaterals, and client presentations• Hired, directed, and mentored the data and analytics teams• Defined and published BearingPoint information management methodologies, frameworks, and toolkits• Provided thought leadership and developed intellectual capital for master data management, BI, and analytics -
Senior User Experience Architect And Product EngineerSpss Inc. 2000 - 2004I oversaw project management, design, and development of multiple SPSS advanced analytics web applications.
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Sr. AnalystMantech 1997 - 2000Herndon, Virginia, UsI designed, developed and implemented data and analytics solutions for prominent clients -
Mechanical EngineerMrf Ltd 1994 - 1995Chennai, Tamil Nadu, InI led the design, development, and deployment of engineering solutions for India's leading tire manufacturer. -
EngineerHbr Consultants Pvt Ltd 1993 - 1994InI designed turnkey engineering solutions for the wood-processing industry
Balu N. Education Details
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Wright State UniversityEngineering -
College Of Engineering TrivandrumMechanical Engineering
Frequently Asked Questions about Balu N.
What company does Balu N. work for?
Balu N. works for Gray Matter Analytics
What is Balu N.'s role at the current company?
Balu N.'s current role is Vice President.
What is Balu N.'s email address?
Balu N.'s email address is bn****@****ics.com
What is Balu N.'s direct phone number?
Balu N.'s direct phone number is +131295*****
What schools did Balu N. attend?
Balu N. attended Wright State University, College Of Engineering Trivandrum.
Who are Balu N.'s colleagues?
Balu N.'s colleagues are Ananya C., Rena Abdurehman, Pranathi A., Ashley Green, Dylan Litt, Aliana Lawrence, Jm, Mike Frendt.
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