V I C T O R I A Y O U N G Email and Phone Number
🌎 Explorer ❖ Negotiator: Tech Sourcing + Procurement ❖ Value ↗️ booster + Risk ↘️ slasher + Trusted🤝🏻 advisor at
@
Compass Group USA
V I C T O R I A Y O U N G's Location
Charlotte, North Carolina, United States, United States
V I C T O R I A Y O U N G's Contact Details
V I C T O R I A Y O U N G work email
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V I C T O R I A Y O U N G personal email
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V I C T O R I A Y O U N G phone numbers
About V I C T O R I A Y O U N G
I am a degrees qualified and ring-seasoned IT sourcing/ procurement tactician, delivering executional excellence for companies in both the United States and Australia over 11+ years. I will de-risk your tech products/ services contract deals, trend up service providers' commitments on quality of delivery, claw-back significant negotiated savings + cost avoidance, and achieve longer-term cost containment.I am all about show-back of results. My expertise is backed by an extensive track record of delivering favorable solutions in: deal brokering, cost reductions, contract risk busting, dispute resolution and supplier governance. I am a nimble self-starter, a problem resolver, and intensely results driven. I've got a knack for easing stakeholders onboard and managing whirlwind expectations.Guess what - I can talk IT shop too. In a former life, I was a programmer. Object orientated of course. Did I mention that I have adaptive instincts? I've lived in 4 different countries and have been a welcome visitor in many, many more!I take pride in being a present, trusted advisor. My stakeholders never find themselves in progress limbo, and I'll wrap the whole job up in a feel-good service experience, every time. Bank on it!TL;DR - I'm highly effective. I'm barrels of fun too! You want me to be playing on your team!
V I C T O R I A Y O U N G's Current Company Details
Compass Group Usa
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🌎 Explorer ❖ Negotiator: Tech Sourcing + Procurement ❖ Value ↗️ booster + Risk ↘️ slasher + Trusted🤝🏻 advisor
V I C T O R I A Y O U N G Work Experience Details
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Tech Procurement - Vendor Strategy OfficeCompass Group Usa May 2024 - PresentCharlotte, North Carolina, Us
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✈️ World AdventuressEarth Sep 2017 - PresentI sold up in Sydney 🇦🇺 in '17 and ever since then, I have been threading my way around the world: chasing yummy new flavours, arms wide open to new experiences, and dialed in to hearing new perspectives.Sydney > Singapore > Hong Kong > Ho Chi Minh > Dalat > Hue > Hoi An > Hanoi > Sapa > Osaka > Nagoya > Kanazawa > Shirikawa Go > Kyoto > Nara > Shanghai > Seoul > Athens > Santorini > Madrid > Riga > Tallinn > Bangkok > Kuala Lumpur > 🏠 Minneapolis through 5 🥶 Winters > Long Beach CA > Orlando > NYC > Duluth > Chicago > Columbus > Madison WI > Austin, Houston TX > Naha > Fukuoka > Kagoshima > 🏠 Charlotte >
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It Category ManagementAmeriprise Financial Services, Llc May 2022 - Oct 2023Minneapolis, Mn, UsAmeriprise is a financial planning and investment services provider.Lead deal playmaker for end user computing category (includes desktop software licenses and support, enterprise PC and printer fleet), moonlighted in occasional mainframe licenses + support, AWS, and network kit deals. -
Avp, Senior Sourcing Manager - ItHuntington National Bank Jul 2018 - Mar 2022Columbus, Ohio, UsOn June 9, 2021 - The Huntington National Bank acquired TCF National Bank.Founded in 1866, The Huntington National Bank has approximately $175 billion in assets, $142 billion in deposits, and $116 billion in loans. Huntington is a full-service banking provider primarily operating across an eleven-state banking franchise of Ohio, Colorado, Illinois, Indiana, Kentucky, Michigan, Minnesota, Pennsylvania, South Dakota, and West Virginia. -
Avp, Senior It Sourcing ManagerTcf Bank Jul 2018 - Jun 2021UsOn June 9, 2021 - TCF National Bank joined The Huntington National Bank.TCF was a Detroit, Michigan-based financial holding company with $48 billion in total assets at December 31, 2020 and a top 10 deposit market share in the Midwest. TCF’s primary banking subsidiary - TCF National Bank, was a premier Midwest bank, it conducts business across all 50 states and Canada through its specialty lending and leasing businesses. It reported a quarterly net income of $91.4 million in Q4 2020.At TCF, on any given day - I was a goals exceeder, a positive outcomes influencer, a sourcing SME (subject matter expert), and I consistently delivered high quality IT sourcing results that synced to the rhythm of how IT sprints at TCF. I supported IT's efforts to deliver enterprise IT spend under budget by executing sourcing deals that achieved millions in cost savings, without compromising on value-add inclusions, and safe business-ops controls. -
Strategic Sourcing, Group TechnologyWestpac Group Mar 2016 - Oct 2017Sydney, New South Wales, AuWestpac is Australia’s first bank and oldest company, and one of four major banking organisations in Australia. It was founded in 1817, and has 32,000+ employees.1) I excelled in my role and was:-★ selected for the Group Tech Young Leaders Program 2016 -17("GroupTech's most talented young team members...designed to reward and recognise our young leaders, develop their skills and increase their interactions with senior leaders...")★ handpicked to attend the Westpac Youth Network Summit 2016 and 2017★ nominated for business unit awards for demonstrating role model behaviours, including: 'We Focus on What Matters' and 'We are the Customer'.2) The team's purpose is to drive the commercial value of the Westpac Group's IT strategic partnerships by strengthening partner relationships. I fulfilled this by:• Obtaining maximum commercial benefit from the Bank's strategic IT partners through well negotiated contractual or relationship geared outcomes;• Managing the Bank's key Telco and BPO suppliers - for the provisioning of: managed services, IT professional services, software and hardware licenses, application services, and robotics process automation;• Minimising operational and contractual risk when committing to suppliers;• Delivering contract drafting and finalisation services (e.g. for master agreements, services schedules and SLAs, Statements of Work (SoW)/ Work Orders, change requests, contract variations, notices, deeds);• Liaising with senior stakeholders across cross functional teams and subject matter expert areas across the Bank (e.g. Operations, Legal, Risk, Security);• Resolving post-contract execution disputes;• Delivering training to colleagues in business ops areas on being organisationally compliant with sourcing frameworks and methodologies; and• Authoring case studies for the Bank's intranet to demonstrate successful examples of partnership between Westpac and its suppliers. -
It Contracts & CommercialsCommonwealth Bank May 2014 - Mar 2016Sydney, Nsw, AuCommonwealth Bank is Australia's leading provider of integrated financial services and the most recognised brand in the Australian financial services industry. It was founded in 1911, and has 51,000+ employees.1) I delivered outcomes far above and beyond my role accountabilities to be awarded a:★ Enterprise Services (business unit) Leading Lights Award★ Superior contributor following 2014/15 Annual PF&R (performance delivers high quality outcomes and often exceeds the expected contribution) 2) The team's purpose is to deliver strategic-based vendor management and deriving more value from the global expertise and innovation capabilities of our technology suppliers. We provide commercial and contract advice in relation to our current strategic suppliers.I fulfilled this by:• Negotiating outsourcing contracts with the Bank's largest IT suppliers across several domain portfolios: infrastructure, Telco, application and professional services suppliers• Implementing productivity targets to economise spending and processes under both: established supplier relationships, and via prospective suppliers through RFX initiatives.• Managing reputation based risks with senior internal and external stakeholders -
It Supplier ManagementCommonwealth Bank Aug 2013 - May 2014Sydney, Nsw, Au★ Enterprise Services Leading Lights Award recipientThe team drives value for the Bank by minimizing cost, keeping the Bank's Tier 1 panel of Applications and Services Providers delivering services within the operating model, ensuring contracts are kept current, and maintaining SME status with regard to the operating model, contract knowledge, compliance and commercial advice.Responsibilities:• Validation of project Service/ Work Orders for accuracy and completeness with contractual and off-shoring requirements.• Supported governance and compliance engagements across the Bank's Tier 1 Suppliers• Supported the Bank's partnership steering initiatives with its' key suppliers: partner service scorecard surveys, awards and recognition program, training courses (covering cross-cultural awareness, Bank policies and the Bank's IT ecosystem).
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Technology SourcingCommonwealth Bank Feb 2012 - Jul 2013Sydney, Nsw, Au• Negotiated IT contracts covering provision of software licenses and support, consulting services and Software-as-a-Service arrangements. • Provided consulting advice on risk exposure and practicality of commercial terms.• Drafted Service Level Agreements suitable for the nature of the Supplier's service and scale.• Managed stakeholders across the Group's Risk, Security, Insurance and Technology Legal areas.• Advising on Microsoft software license queries.• Business systems/portals administration.** Enterprise Services Leading Lights Award nominee
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🎤 Presenter At 'What Do You Know' Sydney 2015Web Directions Sep 2015 - Sep 2015I was a Presenter at the September 2015 edition of the long running 'What Do You Know Sydney' event.'What Do You Know' is a '... round of sensational 5 minute presentations from established as well as up-and-coming presenters, all vying for a place on the Web Directions 2015 stage.'The topic I presented 'Dialogue Design' emphasized the parallels there are between traditional software code debugging and argument-with-a-person debugging. Many a times, the best thing you can do to fumble your way towards that compromise and resolution with the other person is to remind yourself to hit that Ctrl+C, take a breath, and go back to the src. Although to many developers, that routine is second nature when troubleshooting errors, why isn't it the first thing we try when the object of our frustration isn't an executable but a fellow human of the earth. In 5 minutes or less, my talk was a humorous reminder to the techies to stop talking one-sidedly so much for once, ask 'why' one more time, and start listening for real.See more at https://www.webdirections.org/what-do-you-know-sydney-september-2015/
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Data MinerAustralian Taxation Office Jan 2011 - Feb 2012Canberra, Act, AuThe Australian Taxation Office (ATO) is the Australian Government's principal revenue collection agencyRecipient of:★ Annual Commissioner's Award★ Award for Excellence: Innovation or Continuous Improvement• Government accreditation in business analysis, project management and risk management skills• Scripted package functions informed by statistical and data mining ensemble techniques to predict the liklihood of non-compliant behavior in tax activities• Extracted data from TeraData• Application development work on a correspondence queuing system -
Parliamentary Intern - Office Of Jann Stuckey MpQueensland Parliament Jul 2010 - Nov 2010Brisbane City, Queensland, AuIndependent research project for the MP's portfolio at the time (Shadow Minister for Public Works and Information & Communication Technology):- Examined adequacy of Queensland Building Services Authority’s (QBSA) protection of consumer interests- Interviewed stakeholders across builder and consumer sectors; reconciled responses to map out meaningful trends- Cross jurisdictional comparison of the building authority systems across 3 key states: Queensland, New South Wales and Western Australia- Proposed recommendations to engender increased public and stakeholder confidence in the QBSA -
Legal ClerkQuinn & Scattini Lawyers Aug 2009 - Oct 2010- Researched comparable criminal sentences- Drafted correspondence (conveyancing or criminal matters) in attention to clients and solicitors- Prepared court documents- Researched commercial and criminal law issues to draft case notes- Attended real property settlements- Lodged land title documents
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Applications DeveloperDepartment Of Justice And Attorney-General Qld Jan 2008 - Feb 2010Brisbane , Qld, Au* Employee of Fortnight award: recognition of outstanding support and development work on a CMS (content management system) that was rolled-out into Production across Queensland.- GUI design, code implementation, database scripting and production support on large .NET case management systems; deployed across Queensland- Liaised with representatives of government legal agencies to elicit business requirements- Debugging, maintenance and support of existing Windows platform systems (primarily .NET 2.0 & 3.5 Framework)- Developed MS Word/ Excel templates and macros- Compiled technical instruction specifications- Troubleshooted installation and configuration issues -
It Research InternQut (Queensland University Of Technology) Dec 2008 - Feb 2009Brisbane, Queensland, AuIT research project funded by competitive scholarship.Supervisor: Associate Professor Andrew Clark (PhD).Project: File carving of fragmented file drives.2 threads in project:1. identification of file fragment type via byte sequence pattern recognition2. reconstruction of fragments through statistical matching of segment clusters against dictionaries that contained byte equivalent representations of English words
V I C T O R I A Y O U N G Skills
Requirements Gathering
Vendor Management
Requirements Analysis
Stakeholder Management
Project Management
Business Analysis
Management
Sql
Vendor Contracts
Sdlc
Java
Analysis
Business Process Improvement
Supplier Negotiation
Programming Using .net Languages
Software Licensing
Itil V3 Foundations Certified
C
C++
Vba
Governance
Project Delivery
Risk Management
Software Development Life Cycle
Sharepoint
It Procurement
Javascript
Matlab
R
Wpf
Lingo
Opengl
Member Of Toastmasters
Teradata
Microsoft Excel
Outsourcing
Business Requirements
Infrastructure
It Outsourcing
V I C T O R I A Y O U N G Education Details
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Qut (Queensland University Of Technology)Commercial Law / Software Engineering -
Australian Public Service CommissionCertificate Iv In Government
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ItilItil Foundation
Frequently Asked Questions about V I C T O R I A Y O U N G
What company does V I C T O R I A Y O U N G work for?
V I C T O R I A Y O U N G works for Compass Group Usa
What is V I C T O R I A Y O U N G's role at the current company?
V I C T O R I A Y O U N G's current role is 🌎 Explorer ❖ Negotiator: Tech Sourcing + Procurement ❖ Value ↗️ booster + Risk ↘️ slasher + Trusted🤝🏻 advisor.
What is V I C T O R I A Y O U N G's email address?
V I C T O R I A Y O U N G's email address is vy****@****ank.com
What is V I C T O R I A Y O U N G's direct phone number?
V I C T O R I A Y O U N G's direct phone number is 0427 70*****
What schools did V I C T O R I A Y O U N G attend?
V I C T O R I A Y O U N G attended Qut (Queensland University Of Technology), Australian Public Service Commission, Itil.
What skills is V I C T O R I A Y O U N G known for?
V I C T O R I A Y O U N G has skills like Requirements Gathering, Vendor Management, Requirements Analysis, Stakeholder Management, Project Management, Business Analysis, Management, Sql, Vendor Contracts, Sdlc, Java, Analysis.
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