Matt Foley Email & Phone Number

Reno, Nevada, Us

Subject Matter Expert on Transportation and LogisticsLeads all Digital Transformation effortsEngaged in strategic planning from the front line users through the C-SuiteLeads all analytics across client baseHighly detailed project managementResponsible for continuous improvement across engagements

Los Angeles, Us

Leads customer pricing and procurement efforts for all Less Than Truckload, Truckload and Intermodal opportunities. Negotiate agreements and maintain relationships across organizations with 80+ strategic vendors to ensure capacity and best cost for $80M+ Transportation Spend. Selected Accomplishments: Developed Pricing and Procurement Process for Technicolor Global Logistics. Grew carrier base from a handful of small 3PL’s to over 1,600 vendors. Manage $80M transportation spend in support of all divisions and books of business for Technicolor.  Increased Revenue 320%. Developed and implemented aggressive pricing and procurement process allowing exponential growth from $13M in 2014 to $57M in 2016 in Technicolor Global Logistics. Delivered 4.1% Purchased Transportation Savings YOY. Improved price competitiveness in all modes of transportation, introducing competition and driving service improvements across the board. Resurrected and Revamped Annual Carrier Summit. Transformed two hour semi-annual meeting into a three day retreat, allowing networking and improving relationships with all key stakeholders, both internal and external. Strategic Advisor and Business Process Implementer for Technicolor Ventures. Identified and qualified potential new logistics technology startups for seed investment, series A investment and developed strategic relationships for growth and business development including Cargomatic, Shipaboo, Keychain, Addy, and others.

Approves all customers Less Than Truckload (LTL) pricing. Directly involved in and approves all carrier negotiations. Direct liaison with corporate legal counsel on agreements with all customers and vendors. Oversees all technological initiatives and improvements including operating systems and web based platforms.Selected Accomplishments: Intense Focus on Load Factor Resulting in Dramatic Margin Increase. Oversaw cubic capacity study that ultimately led to load factor improvement initiative, driving an 11% increase in revenue per load. Worked intimately with Dock Operations team to identify which accounts were deficient revenue and worked with Sales Team to improve yield on low margin accounts. Worked with claims team to identify high claims accounts and worked with customers to address packaging concerns when necessary. Enhanced Online Less Than Truckload (LTL) Request for Discount Process. Allowed Territory Managers to submit online Requests for Discount (RFD’s) that when approved would automatically create an account and email a copy of the tariff page. Significantly improved turnaround time and account capitalization while incorporating a costing model that allowed Territory Managers to assess profitability before submission. Oversaw Transition to Best in Class Operating Systems. Transitioned The Custom Companies’ Brokerage division to TMW Systems, Custom Global Logistics to Trans-Soft and Choice Direct Logistics to Banyan Technologies to capitalize on operating efficiencies while maintaining accounting information flow to existing backend accounting system, allowing for seamless accounts receivable across divisions. Redesigned and Rebranded Logos, Slogans, Marketing Materials, and Websites. Created and redesigned multiple divisions logos, marketing materials and websites including: The Custom Companies, CDN Logistics, Custom Global Logistics, Circle W Transport, ATS, Choice Direct Logistics, and Custom Cares Charities.

Oversaw a team of 5 customer service managers and 18 customer service representatives. Completely revamped departmental training program and manual which then became company standard. Developed and implemented company wide training program called Custom University. Revamped recruiting and hiring program and procedures and hired in excess of 30 individuals across all departments company wide. Selected Accomplishments: Created Dedicated Customer Service Team System. Implemented five customer service “teams” offered the best features of a small dedicated customer service team and the overflow capacity the existing call center that offered this personal touch to all accounts which was previously reserved for only our largest clients. Updated Training Procedures and Created Robust Departmental Training Manual. Created six week training program for all new hires that resulted in vastly improved employee knowledge and significantly improved employee retention. Redesigned New Employee Orientation and Created Custom University. Updated a significantly outdated New Employee Orientation and created a company wide training program called Custom University. Custom University is an offsite one day training program for all existing employees and focused on company history, culture and personal improvement techniques. Developed Company Recruiting Materials and Job Fair Display. Worked multiple fronts including online recruiting from all major career websites, college job fairs and military recruiting events such as Hiring Our Heroes and Marines for Life. Resulted in hiring in excess of 30 individuals, most of whom were for other divisions or departments and are still gainfully employed with the company.

Held full P&L responsibility for Custom Global Logistics, the Air Freight Forwarding division of The Custom Companies, operating multiple locations with $12 million in annual sales volume. Oversight of two Vice Presidents and 9 team members to consistently build relationships with customers and vendors across multiple industries throughout the transportation industry. Selected Accomplishments: Drove sales increases through increased product knowledge and awareness of sales personnel as well as increasing operating ratio, operations performance and ensuring correct and timely billing to avoid bad debt. Decreased costs through improved vendor pricing, decreases in payroll and improved loss prevention. Implemented several measures with key accounts to improve packaging thereby decreasing damage claims. Reduced costs across the board in all segments from airline to line haul to delivery costs. Negotiated significantly reduced national programs with large carriers to further improve service and decrease cost. Updated operating procedures of offsite locations, further utilizing internal resources. Redundant processes were eliminated and like business functions were centralized reducing overhead expense and increasing efficiency. Improved quote competitiveness allowing directly resulting in a 50% increase in quote capitalization. Decreased costs, utilization of internal resources and minor decrease in target margin combined to increase successful quotes from 25% to over 40%.

Initially hired as Carrier Relations Manager and quickly promoted to Assistant Vice President of Logistics. Oversaw all Less Than Truckload (LTL) Carrier Negotiations and ensured nationwide coverage consisting of the highest quality delivery partners at the most cost effective rates. Transitioned operating model from local delivery agents to regional and national delivery carriers, vastly improving service while maintaining profitable margins.Selected Accomplishments: Improved Overall Service and Profitability. Shifted operating model significantly from local delivery agents working off D-83 Split to Regional and National Carriers operating off of Czar-Lite Rates. Decreased Misroutes, Unmanifested Freight and Delayed Deliveries. Worked closely with operations team and programmers to create the Dock Management System (DMS) and set up operating system to restrict dock personnel from mis-loading freight to the incorrect delivery terminal. Created Online Capabilities for Delivering Terminals. Created online access for terminals to view incoming loads, report exceptions, update status on shipments including appointments, out for delivery and proof of delivery and also submit dispositions on shipments in distress. Disposition Process also revamped internally to use the system as the mechanism to track accountability and success. Developed EDI and API Capabilities. Decreased phone calls to and from delivering terminals and major customers and allowed real time visibility of shipments directly to our website.

Complete responsibility for transportation providers. Responsible for monthly sales reporting. Negotiated significantly improved pricing with all vendors and routinely provided Executive Management with summaries of realized savings. Worked closely with production to expedited timely movement of all customer orders.Selected Accomplishments: Significantly reduced costs and improved service with transportation providers. Moved carrier selection from inflated carrier rate bases to reduced Czar-Lite pricing. Increased discounts with vendors more than 25%, providing direct results to the bottom line. Reduced packaging material costs. Designed and produced rugged packaging that could be used multiple times. Worked with consistent customers to collect and warehouse packaging until such time that a full truckload of packaging could be returned and subsequently re-used. Worked directly with suppliers to reduce cost of primary packaging expense, lumber.