ResponsibilitiesPoint person for problem solving and researching internal and external requests.Update and maintain online manuals.Assist with and provide trainings to administrative team members.Work up lines in resolving and promoting measures to reduce errors.Complete special projects assigned by Supervisor and Manager. Perform Job Task Analyses.Job Processing Responsibilities: Process jobs submitted by security consultants by verifying paperwork and ensuring… Show more ResponsibilitiesPoint person for problem solving and researching internal and external requests.Update and maintain online manuals.Assist with and provide trainings to administrative team members.Work up lines in resolving and promoting measures to reduce errors.Complete special projects assigned by Supervisor and Manager. Perform Job Task Analyses.Job Processing Responsibilities: Process jobs submitted by security consultants by verifying paperwork and ensuring all information is entered correctly. Enter all jobs accurately into DICE & Phoenix systems. Communicate effectively with sales representatives to get jobs corrected and processed in a timely manner. Process account changes. Manage multiple reports using DICE system as well as maintaining spreadsheets.Work closely with upper management and multiple departments. Effectively use Sales Matrix & Phoenix software. Accomplishments:I have helped streamline processes to allow job tasks to run more smoothly and efficiently. I was part of purging files to assist the company in our efforts to go paperless. Additionally, I have created new processes for allowing our company to be even more paperless.I was a Job Processor/Sales Administrator from April 2014-May 2018 and again from January 2021 until my promotion to my current position in September 2021 Show less

Responsible for upgrading existing customers’ security systems, providing excellent customer service, educating existing customers and new owners on services, devices and protocols pertaining to their systems. Educated in security devices for home and business alarm systems, including intrusion, fire, access control and video surveillance. Played a major role in upgrading customers’ cellular communicators to LTE ahead of the 3G/4G Sunset on cellular communications towers. Received… Show more Responsible for upgrading existing customers’ security systems, providing excellent customer service, educating existing customers and new owners on services, devices and protocols pertaining to their systems. Educated in security devices for home and business alarm systems, including intrusion, fire, access control and video surveillance. Played a major role in upgrading customers’ cellular communicators to LTE ahead of the 3G/4G Sunset on cellular communications towers. Received the 2020 NetOne Outstanding Performers award. Show less

• Provide support to Area Indirect Director & Chief of Staff for the Midwest Region including submission of expense reports, prepare and distribute meeting summaries, set and maintain executives calendars and coordinate travel schedules and travel budgets • Provide Tech Support for Salesforce CRM system to Regional Representatives • Provide support for Midwest Indirect Sales Managers and Account Execu-tives • Maintain memberships with local Chambers of Commerce… Show more • Provide support to Area Indirect Director & Chief of Staff for the Midwest Region including submission of expense reports, prepare and distribute meeting summaries, set and maintain executives calendars and coordinate travel schedules and travel budgets • Provide Tech Support for Salesforce CRM system to Regional Representatives • Provide support for Midwest Indirect Sales Managers and Account Execu-tives • Maintain memberships with local Chambers of Commerce • Prepare meeting presentations • Generate sales and metrics reports • Create and maintain internal monthly newsletter for Western Lakes area as well as update Midwest information in corporate newsletter • Designated Office Safety Marshall including sharing office management and facilities support • Plan and organize group meetings and events • Assist in fleet management including ordering fleet vehicles and program materials and assigning vehicles to team members • Support Sales Operations Managers with data entry into Quickbase includ-ing building solutions forms Show less

• Process Accounts Payables and Accounts Receivables • Use Quickbooks to produce and send customer invoices • Order Highway Trucking Permits • Prepare transportation documents using Microsoft Office • General filing duties including filing permits, receipts and other important confidential office documentation • Create and maintain petty cash records • Ship and receive all UPS products • Answer and dispatch calls through busy, multi-line phone system •… Show more • Process Accounts Payables and Accounts Receivables • Use Quickbooks to produce and send customer invoices • Order Highway Trucking Permits • Prepare transportation documents using Microsoft Office • General filing duties including filing permits, receipts and other important confidential office documentation • Create and maintain petty cash records • Ship and receive all UPS products • Answer and dispatch calls through busy, multi-line phone system • Deliver flawless customer service to all customers on a daily basis • Maintain mailing lists to contact potential customers Show less

Increased company sales through the showcasing of products according to specific merchandising standardsResponsible for building and maintaining strong relationships with other company leaders and managementGeneral Clerical DutiesData EntrySuccessful sales of cellular phones, services and accessories for multiple carriersImpeccable customer service

• Answer and dispatch calls to internal personnel from a busy, multi-line phone system • Process Accounts Receivable • Create Customer Invoices • Receive and distribute mail to all office employees • Process electronic bank deposits • Develop spreadsheets for special projects • Answer customer inquiries through required company product knowledge • Provide excellent customer service to all customers • Independent administrative support to executive team and… Show more • Answer and dispatch calls to internal personnel from a busy, multi-line phone system • Process Accounts Receivable • Create Customer Invoices • Receive and distribute mail to all office employees • Process electronic bank deposits • Develop spreadsheets for special projects • Answer customer inquiries through required company product knowledge • Provide excellent customer service to all customers • Independent administrative support to executive team and management personnel • Execute accurate data entry Show less