Mika Linna Email & Phone Number

Lohja, Uusimaa, Finland

Espoo, Uusimaa, Finland

Infoblox (DNS, DHCP and IPAM solutions), SentinelOne (EDR-XDR solutions) and Netskope (SASE-SSE solutions) sales, the development of business and the cooperation development with partner-retailers at the cyber security distributor Exclusive Networks. I was also responsible for relations with the Infoblox, SentinelOne and Netskope's new Nordic teams operating mainly from Sweden. It was a very interesting time to get to know and learn about the Cyber Security market through three vendors and their new solutions. I took over a new field and I have excellent skills and motivation to develop into a versatile expert in modern IT, including cyber security.Achievements:o I deepened my expertise in Infoblox, SentinelOne, and Netskope solutions by completing sales and technical pre-sales certificationso I carried out new activities for end customers and sales channel development and deepened manufacturer cooperation in a planned and purposeful way

Helsinki Area, Finland

Dell EMC data center solutions included hci (VxRail), server, storage and networking product range for IT modernization and IT transformation projects. For Arrow’s Dell EMC solution sales, I was comprehensively responsible for sales, activities and the development of business and relationship development with customers, partners and the manufacturer's teams. In the solution sales I was involved in numerous end customers' IT infrastructure modernization and update projects, mapping, starting and implementing projects. I worked daily with ICT retailers, operators, service providers and, in larger projects together with our partners, end customers. The end customers were public, SMB and enterprise customers. Deal sizes in IT modernization by selling servers and storage were from small ones to a 1,5M in euros.Success in the task required dedication, a hard-working attitude and good negotiation and interaction skills Achievements:o Regular sales actions and partner campaigns was successfully executedo Strong positive relation development with Arrow’s key partners and teams of Dell EMCo Hundreds of IT modernization projects (1k-1,5M) were successfully implemented by offering safer and more efficient IT environments

Knowledge of customer service business was important in this responsibility and I ensured the customer experience by actively working together with my team. I was responsible for budgeting, P/L monitoring and customer service, as well as managerial duties. Business unit ownership was end-to-end business unit management ensuring financial results and customer satisfaction. In Elixia I gained strong knowledge of team leading, HR management and deep understanding of customer oriented service business.I was responsible from top to bottom for team leadership (15 persons), recruitment, job orientation, sales & customer service training sessions and tracking personnel KPIs. Management tasks included work shifts, salaries, 1-1 discussions, and all HR matters.Success at this task required a customer oriented mindset, an ability to motivate and inspire team as well as good problem-solving skills. I created a good team spirit and with that help we reached our targets. In my business units business was profitable every quarter and we achieved high customer satisfaction level (ranking among top3 in the Helsinki area).

Sales channel in Finland and Baltics from zero point to success created. As a sales and product specialist for Lenovo consumer products, I was responsible for the territory decisions of product range, P&L control and sales channel decisions in the Nordic consumer team. During that period I made dozens different kind of sales boosting activities with distributors, etail-, retail- and operator customers. Close work with distributors was important and we had regular calls/meetings and close co-operation.I oversaw sales increase, pricing and sales strategy management, product portfolio management and co-operation with ICT channel partners in Finland and in the Baltic countries. Customer success management with e-tail, retailer and operator customers was key task. I negotiated new sales channel partner contracts and communicate daily with sales channel partners. In Lenovo I reached high level achievements by using creativity, perseverance, negotiation and interpersonal skills. I opened new sales channel for new product range as planned. New significant profitable business was created by the most cost efficient way.

I was responsible for HP B2B products: notebooks, desktops, monitors and Epson B2B and B2C products. Key responsibilities included relationship development with HP, Epson and business partners of Scribona. I executed dozens channel sales and key account relationship development activities. Leadership for small team was my task and I made budgeting and follow up. Product ownership responsibilities were sales, product portfolio management, competitor comparisons, strategic pricing, P&L control and management of sales and inventory. From sales side point of view it was important develope sales channel partner co-operation and develope sales channel partner communication. I was responsible for the results of my products in the Nordic team. Success at this task required customer oriented mind set, good negotiation and interpersonal skills. Channel partners were demanding and it was pleasure keep customer satisfaction at high level by fullfilling channel partners needs and by using partner programs. We received sales and profit increase as well as strong improvments in channel partner distribution share.

I opened sales channel for Konica Minolta laser printers in Finland. Primary tasks included key account management, channel partner communication and B2B sales. I was also responsible for sales strategy management, product portfolio management, competitor comparisons, P&L control, strategic pricing and management of sales and inventory. Leadership for small team was my task and I made budgeting and follow up. For Konica Minolta channel partners I organised training sessions, product publications and promotions. Success at this task required creativity, hard working attitude, negotiation and interpersonal skills. Budgeted sales numbers were achieved every month and market share increased heavily by activating dozens new channel partners.