- Partnered with Manager to create initiatives to increase overall productivity and consistently exceed goals.- Addressed and resolved students' questions and concerns to maintain loyalty and increase student satisfaction.- Worked in the development of new marketing plans, sales techniques, and business strategies in order to maximize profits and minimize expenses.- Provided administrative support.

- Assisted in the implementation of marketing strategies to enhance the image of Tenerife as a tourist destination.- Provided fact-checking and copy-editing during the creation of promotional materials.- Merchandising management.

- Handled customer inquiries, complaints, billing questions, and payment requests about their health insurance. Calmed angry customers, repaired trust, and located resources for problem resolution.

- Planned all manner of events, including meetings, conventions, conferences, weddings, celebrations, and more for up as many as 300 people.- Managed all areas of events, from pre-planning, through the event day, and post-event activities.- Oversaw and managed all team members from the cleaning staff to the catering crew.- Developed relationships with regional vendors to negotiate event packages.

Promoted to Event Coordinator after 10 months due to exceptional performance.

- Assisted in the organization of international travel and tourism trade shows, familiarization trips, and workshops.- Provided administrative support.