- Point of contact between home health agencies & field therapists regarding patient assistance for Physical, Occupational, and Speech/Linguistic Therapy- Maintained over 200+ patient records while managing care plan from initial to completion of treatment- Coordinate and facilitate all aspects of patient care for therapy including- admissions, scheduling &assigning field therapists, auditing patient cases, insurance-authorized visit verification- Input accurate patient data into EMR systems including medical history & insurance information- Problem solved with Home Health LVN Case Managers & care team regarding patient needs- Managed requests with the Home Health Agencies including DME requests for additional Home Health Services, & insurance verification- Medicare, Kaiser, PPO, My Nexus, VA, Good Samaritan (LOA)- Assisted calls regarding patient assistance and follow-up treatments while adhering to corporateprotocol, patient confidentiality, & HIPAA standards

- Point of contact between patients, providers, & clinic staff including patient care assistance in overall medical needs while training new staff- Answered inbound calls for facilities including patient assistance with any medical-related questions while adhering to corporate protocol, patient confidentiality, & HIPAA standards- Responsible for logging, & handling pathology & lab results for 10 providers - Notified patients of test results & guided patients with scheduling treatments- Scheduled treatments & surgeries such as MOHS, Excision/Repair, Cryosurgery, Shave Removals, &Electrodesiccations/Curettage as well as surgery chart preparation- Collaborated with referring specialist practices for patients who need further treatment from providers- Responsible for checking patients' pre-op & post-op care making sure vitals are in shape for surgery- Connected with pharmacies, laboratories & health insurance companies to help with patient care- Assisted providers with any medication-related issues including Rx Refills, Prior Authorizations, RxClarifications, & Medication Coverage- Verified Insurances- HMO, PPO, Medicare, MediCal as well as submitting MPI & VA authorizations

- Trained with groups of 6 the operations and responsibilities behind the front desk of the Information Center- Responsible for clerical and general administrative tasks including restocking informational takeaways- Welcomed guests, clients, and prospective students to the campus and assisted them through campus amenities and information- Maintained accurate phone calls and other logs- Provided monthly reports which provided overall data averages and feedback of the operations in the Information Center

- Support events by providing services needed including arranging furniture, setting up event equipment and audiovisual devices, cleaning and organizing event facilities- Trained new hires and lead a team of at least 10 people with completing tasks and organizing event facilities- Trained in basic and advanced AudioVisual setup for high-end digital networked systems as well PA systems for indoor and outdoor events- Provided frontline customer service in a variety of live events and other guest interactions

- Assisted gift officers with marketing projects and event organization which increased funding for research for a multitude of departments at UCI Medical Center- Promoted community participation and funding for the Anti-Cancer Challenge through social media platforms- Organized and accomplish administrative tasks including inventory reports, charts, and update inventory- Outreached to various companies to donate products as sponsors or participation for the Anti-Cancer Challenge event

Alpha Phi Omega is a national co-ed organization dedicated to community services underlying the principles of Leadership, Friendship, and Service. Since officially joining in June 2017, I have devoted myself over 100 hours of community service and meeting a wide array of individuals who are passionate as well as taking on a leadership position.

- Oversee 150+ members following policies noted in national standards, chapter constitution and chapter bylaws- Monitor meetings to assure all chapter meetings are in an orderly manner- Organize and conduct chapter rituals as well as guard the portal

Kababayan is a Pilipino(a) cultural organization that promotes awareness and enrichment of cultural and heritage in the University of California, Irvine community and throughout Orange County since 1974 which follows under the five pillars of Academics, Community, Cultural, Political, and Social.

• Organize the Academic Mentorship Program for general members of the organization• Discovering how can we learn and share about the Filipino Culture to the community• Collaborated with departments on and off campus departments providing academic resources for students

- Organized and planned events and fundraisers throughout the year for the program- Helped serve the local community through events and fundraisers- Trained new members and lead a team of at least 6 people for knowledge foundation of the program