Linnette Lopez Email & Phone Number

Kissimmee

• Receive and Process referrals in accordance with insurance guidelines and company procedures. • Inform clients of their financial responsibility and collected payments. • Provide the highest level of customer service to patients, fellow employees and referral sources. • Obtain accurate insurance information, verification and pre-authorization. • Follow up on all open accounts, maintaining though chronological financial records on each patient account. • Provide counseling… Show more • Receive and Process referrals in accordance with insurance guidelines and company procedures. • Inform clients of their financial responsibility and collected payments. • Provide the highest level of customer service to patients, fellow employees and referral sources. • Obtain accurate insurance information, verification and pre-authorization. • Follow up on all open accounts, maintaining though chronological financial records on each patient account. • Provide counseling to patients advising them of their financial responsibility, obtain credit agreements for outstanding balances, and collect payments. • Maintain accurate and complete patient files, ensuring that they are in compliance with the company's compliance policies. • Ensure the privacy and security of protected health information per HIPAA requirements. • Managed the receptionist area, including greeting visitors and responding to telephone and in-person requests for information. • Receive, sort and distribute mail while overseeing the shipping/receiving and inventory operations. • Perform other duties or special projects as assigned. Show less

Kissimmee, Fl

Kissimmee, Fl

• Assisted a diverse population of patients by providing them with information about office procedures and services while overseeing the operations of the reception area. • Served as a translator for patients who did not dominate the English language (English to Spanish) in order to communicate effectively with clinicians and staff. • Administrative responsibilities included filing, faxing, copying, data entry, insurance verification, processing insurance authorizations, scheduling and… Show more • Assisted a diverse population of patients by providing them with information about office procedures and services while overseeing the operations of the reception area. • Served as a translator for patients who did not dominate the English language (English to Spanish) in order to communicate effectively with clinicians and staff. • Administrative responsibilities included filing, faxing, copying, data entry, insurance verification, processing insurance authorizations, scheduling and confirming appointments, shipping and receiving, file management, compliance with HIPPAA, coding, greeting patients and responding to telephone and in person requests (approx. 100 calls a day) and ensured adherence with company regulations Show less

Fairfield, Nj

• Oversaw the activities of the Durable Medical Equipment Service Department and assisted ATP’s with daily procedures. • Administrative responsibilities included scheduling, data entry, and gathering medical criteria/paperwork, insurance verification, processing insurance authorizations, coordinating sample/demo trials, answered telephones and courteously assisted customers within high-volume deadline driven settings. • Trained new staff on office procedures and policies. • Achieved… Show more • Oversaw the activities of the Durable Medical Equipment Service Department and assisted ATP’s with daily procedures. • Administrative responsibilities included scheduling, data entry, and gathering medical criteria/paperwork, insurance verification, processing insurance authorizations, coordinating sample/demo trials, answered telephones and courteously assisted customers within high-volume deadline driven settings. • Trained new staff on office procedures and policies. • Achieved superior marks on client evaluations and was offered full time employment at the culmination of temporary contract. Show less