Linn Williamson Email & Phone Number

Fife, Scotland, United Kingdom

Dunfermline, Scotland, United Kingdom

Fife, Scotland, United Kingdom

Contact Tracer for NHS England during the Covid 19 pandemic.

Edinburgh, United Kingdom

Key Achievements:• Created, marketed, and led events for up to 300 people across three venues in Edinburgh: Contini George Street, The Scottish Café and Restaurant and the Cannonball Restaurant. • Established, developed, and maintained key relationships with local and international organisations to increase sales, referrals, and repeat business. • Devised, implemented, and embedded a marketing strategy which included social media campaigns, presentations, sales visits, and… Show more Key Achievements:• Created, marketed, and led events for up to 300 people across three venues in Edinburgh: Contini George Street, The Scottish Café and Restaurant and the Cannonball Restaurant. • Established, developed, and maintained key relationships with local and international organisations to increase sales, referrals, and repeat business. • Devised, implemented, and embedded a marketing strategy which included social media campaigns, presentations, sales visits, and networking, identifying areas of improvement, and incorporating these to enhance financial performance. Responsibilities:• Leading a team of staff to organise simultaneous events and encouraging a continuous improvement approach by regularly reviewing processes to improve productivity and efficiencies. • Recruiting, training, coaching, and mentoring staff, identifying training gaps, rectifying these, and understanding their professional development aspirations while offering opportunities to fulfil these. • Liaising with international clients who would like an authentic Scottish experience and tailoring this to their requirements. • Producing event briefs with schedules and itineraries for event delivery ensuring they are visually pleasing, and that the client is satisfied with them.• Devising complex floorplans for each event and communicating these with clients and briefing the venues with requirements. • Establishing, developing, and maintaining relationships with suppliers to secure the best rates to optimise the financial performance. • Overseeing the event on the day, troubleshooting any issues, and actively seeking feedback after each event as part of a continuous improvement approach. Show less

Dunfermline, Scotland, United Kingdom

Voluntary Position Key Achievements:• Significantly contributed to the development and implementation of a comprehensive tourism strategy for Dunfermline and West Fife tourism partnership and tourism 2020 strategies.• Awarded Visit Scotland Growth Fund for the area to develop online activities which included the communications strategy through working with third parties, and advisors to ensure an integrated communication strategy. • Actively encouraged tourism groups to… Show more Voluntary Position Key Achievements:• Significantly contributed to the development and implementation of a comprehensive tourism strategy for Dunfermline and West Fife tourism partnership and tourism 2020 strategies.• Awarded Visit Scotland Growth Fund for the area to develop online activities which included the communications strategy through working with third parties, and advisors to ensure an integrated communication strategy. • Actively encouraged tourism groups to partner through business-to-business events to increase the impact of initiatives. Responsibilities:• Chairing meetings, devising agendas, and providing leadership and direction while ensuring all meetings run smoothly and remain orderly to allow a consensus with decisions. • Planning and managing social events for the local community including fundraising events for Dunfermline Abbey including film screenings, tastings, and themed town centre events. • Encouraging participation from the local community such as schools and colleges to actively engage young people with local tourism and history. Show less

Dunfermline, Fife, Scotland

Key Achievements:• Successfully established this restaurant from start-up which delivered year on year growth of 10% while maintaining a positive reputation within the local community. • Devising and implementing processes and procedures to ensure customers received a consistent positive experience while ensuring adherence to food and hygiene regulations. Responsibilities:• Analysing and monitoring the financial performance of the restaurant including reviewing profit on key… Show more Key Achievements:• Successfully established this restaurant from start-up which delivered year on year growth of 10% while maintaining a positive reputation within the local community. • Devising and implementing processes and procedures to ensure customers received a consistent positive experience while ensuring adherence to food and hygiene regulations. Responsibilities:• Analysing and monitoring the financial performance of the restaurant including reviewing profit on key dates, weekly and seasonal trends and performance by restaurant, bar, and events.• Managing all recruitment and training requirements for the restaurant including interviewing, training, and developing staff to high standards to ensure exceptional customer service and conducting performance reviews.• Actively seeking feedback from customers to foster a continuous improvement approach and efficiently handle any complaints verbally and in writing to maintain and protect the reputation of the restaurants. • Ensuring that the establishment complies with all licensing laws and being a positive health and safety advocate. Show less

Crossford, Dunfermline, Fife, Scotland

At Keavil House I ran the reservations and reception area, dealing with customer bookings, deciding rates, developing operating systems for the hotel. Improve relations with local and national companies to ensure they used this hotel over any other in the area.

I ran the then Jock Stein Hospitality Suite for 2 seasons and helped run Legends Sports Bar

Ba Hons, Hospitality Management

Highers, School