Lino De Anda Email & Phone Number

Richmond, Tx, Us

Houston, Texas, United States

Remote

San Diego, California, United States

● Created social media content and promotional designs using Canva and utilized Microsoft Office 365 to complete an array of job duties.● Displayed social media management skills by identifying areas of improvement for social media processes and content creation, and posting strategically to increase engagement.● Exhibited strategic planning skills and increased staff productivity +10% by collaborating with team members to streamline operations and serving as a contributing partner in weekly Agile Methodology meetings.● Improved customer satisfaction by testing app features daily to detect software errors that could interfere with proper functionality, and communicating customer preferences with colleagues.● Increased the company’s social media following, market share, and brand awareness by creating original and compelling social media content, leveraging copywriting skills to increase lead generations and subscribers, and optimizing social media operations.● Responsible for providing market research, forecasts, and detecting consumer trends to optimize marketing strategies and track efficiency.

San Diego, California, United States

● Delivered the ultimate customer service experience by working with the sales team on the sales floor to expedite customer wait times, resolving customer service issues, and assisting with transactions.● Demonstrated sales ability by increasing sales volume, consistently exceeding sales quotas, utilizing up-selling and cross-selling methods, building rapport with customers to personalize the shopping experience, and overcoming customer objections.● Generated new client acquisitions and identified external pipelines of prospective clients by establishing relationships, identifying shopping needs, and building rapport.● Managed store merchandise and layout to align with store merchandising plans, optimize the cycle of service, and increase conversion rates of customers.

San Diego, California, United States

● Established efficient workflow processes, monitored daily productivity, and implemented modifications to improve the overall effectiveness of operations.● Helped increase store sales by +25% within two months by utilizing account management practices, resolving customer service issues, and optimizing loading operations.● Proved myself as a valuable asset by earning a promotion during the sixth month of my tenure.● Reduced logistics issues by overseeing all products leaving the warehouse to ensure the accuracy and integrity of shipments.

Bachelor Of Science - Bs, Business Administration Management, 3.28

Associate Of Science - As, Business Administration And Management, General