Lino Ojeda Email & Phone Number

Bradenton, Florida, Estados Unidos

Approaches, greets and helps or direction to any customer who enters the dealership showroom or sales lot.Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary.Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories etc.Provides thorough product information and demonstration to all prospects.Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.Exhibits a high level of commitment to customer satisfaction.Utilizes dealership sales control and follow-up system.Knows and understands the federal, state and local laws which govern retail auto sales.Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.Knows and understands equity and values and can explain depreciation to the customer.Ensures that the sales manager has an opportunity to meet each customer.Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title etc.).Prepares sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank and ensures all features are operational) prior to customer arrival.Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.Follows up on all post-delivery items, tag/title work, “we-owes,” and special requests to be sure that all customer expectations are met.Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.Maintains a prospect development and follow-up system.

Sarasota, Florida, Estados Unidos

Approaches, greets and helps or direction to any customer who enters the dealership showroom or sales lot.Assists customers in selecting a vehicle by asking questions and listening carefully to their responses. Suggests alternative vehicles if necessary.Understands the terminology of the automobile business and keeps abreast of changes in product technology, incoming inventory, features, accessories etc.Provides thorough product information and demonstration to all prospects.Offers test drives to all prospects. Follows dealership procedure to obtain proper identification from customer before test drive begins.Exhibits a high level of commitment to customer satisfaction.Utilizes dealership sales control and follow-up system.Knows and understands the federal, state and local laws which govern retail auto sales.Establishes personal income goals that are consistent with dealership standards of productivity and devises a strategy to meet those goals.Knows and understands equity and values and can explain depreciation to the customer.Ensures that the sales manager has an opportunity to meet each customer.Turns 100 percent of closed deals to finance and insurance manager and presents properly completed paperwork (i.e., insurance information, trade title etc.).Prepares sold vehicles for customer delivery (i.e., cleans vehicles, fills gas tank and ensures all features are operational) prior to customer arrival.Delivers vehicles to customers, ensuring that the customer understands the vehicle's operating features, warranty and paperwork.Follows up on all post-delivery items, tag/title work, “we-owes,” and special requests to be sure that all customer expectations are met.Maintains an owner follow-up system that encourages repeat and referral business and contributes to customer satisfaction.Maintains a prospect development and follow-up system.